Front Office Associate
3 days ago
Company Description
The Best Luxury 4-star Hotel in Gurgaon, situated in proximity to the Indira Gandhi International Airport. Skycity Hotel Gurugram stands as an ideal example of hospitality excellence and is designed to cater to the distinguished tastes of our esteemed corporate guests. Our commitment to providing an unparalleled experience is reflected in our meticulously crafted spaces, where luxury meets functionality. The suites provide breathtaking surroundings and stunning views of the beautiful Aravalli's. Immerse yourself in world-class amenities, including the rejuvenating Ocean Spa & Salon, a state-of-the-art health club, versatile banquet facilities, the exclusive City Club, an enchanting open garden BBQ area, a luxurious Jacuzzi experience, and the sophisticated ambiance of Club Tokyo and Taste of Korea.
Role Description
This is a full-time, on-site role located in Gurugram for a Front Office Executive. The Front Office Executive will be responsible for managing guest check-ins and check-outs, handling reservations and inquiries, and ensuring smooth operation of front office activities. Day-to-day tasks include greeting guests, providing excellent customer service, managing phone calls, and coordinating with other departments to ensure guest satisfaction.
Qualifications
- Strong Interpersonal Skills and Communication abilities
- Experience with Receptionist Duties and Front Office management
- Excellent Customer Service skills
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Proficiency in English; additional language skills are a plus
- Bachelor's degree in Hospitality Management or related field is preferred
- Previous experience in a similar role within the hospitality industry is beneficial
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