Front Office Associate
8 hours ago
We are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.
Roles and Responsibility
- Manage front desk operations, including handling telephone calls and emails.
- Provide exceptional customer service to guests and visitors.
- Handle guest complaints and resolve issues professionally.
- Coordinate with other departments to ensure seamless operations.
- Maintain accurate records and reports.
- Perform various administrative tasks as required.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using telephones and other front office equipment.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
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