Front Office Associate

2 days ago

Gurgaon, Haryana, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.

Roles and Responsibility

  • Manage front desk operations, including handling telephone calls and emails.
  • Provide exceptional customer service to guests and visitors.
  • Handle guest complaints and resolve issues professionally.
  • Coordinate with other departments to ensure seamless operations.
  • Maintain accurate records and reports.
  • Perform various administrative tasks as required.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using telephones and other front office equipment.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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