Front Office Associate
2 days ago
A
Front Office Assistant's
job description involves being the first point of contact for visitors and customers, managing the front desk, answering phones, handling administrative tasks, and providing excellent customer service.
Key Responsibilities:
- Reception and Customer Service:
- Greet and assist visitors in a professional and friendly manner.
- Answer and direct phone calls.
- Handle inquiries and address customer concerns.
- Maintain a clean and organized reception area.
- Administrative Tasks:
- Manage incoming and outgoing mail and packages.
- Perform data entry, filing, and photocopying.
- Schedule appointments and meetings.
- Maintain calendars and records.
- Order office supplies.
- Assist with other general office duties as needed.
- Communication and Coordination:
- Provide accurate information to visitors and staff.
- Forward messages and ensure smooth communication.
- Coordinate with other departments as needed.
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