Front Office Associate

1 week ago


Gurgaon, Haryana, India GNS Full time ₹ 2,40,000 - ₹ 3,12,000 per year

Job descriptionWe are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.

Roles and Responsibility

  • Manage front desk operations, including handling customer inquiries and resolving issues.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain high levels of customer satisfaction through excellent communication skills.
  • Handle cash transactions, credit card sales, and other financial tasks accurately.
  • Ensure compliance with company policies and procedures.
  • Collaborate with colleagues to achieve sales targets and improve performance.

Job Requirements

  • Proven experience in front office operations, preferably in hotels or restaurants.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with point-of-sale systems and basic math skills.
  • Ability to maintain confidentiality and handle sensitive information.

Job Types: Full-time, Permanent

Pay: ₹20, ₹26,523.27 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • Hospitality management: 2 years (Required)
  • Hotel: 5 years (Required)

Language:

  • English (Required)

Work Location: In person



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