Front Office Executive

11 hours ago

Gurgaon, Haryana, India Pristyn Care Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

Founded in August 2018, Pristyn Care is a leader in Secondary Care Surgeries, co-founded by Harsimarbir (Harsh) Singh, Dr. Vaibhav Kapoor, and Dr. Garima Sawhney. The company operates across 40 cities and towns, including major locations such as Bangalore, Ahmedabad, and Chandigarh. It has a team of over 400 experienced surgeons performing advanced surgeries for 50+ medical conditions using cutting-edge technologies like Laser, Laparoscopy, and more at 800+ surgical centers. Pristyn Care stands out with its 24/7 Personal Care Buddy service, ensuring seamless coordination for patients, from diagnostic procedures to post-surgery follow-ups. With a patient-centric approach, the company prioritizes improving healthcare delivery and recovery experiences.

Role Description

This is a full-time, on-site role for a Front Office Executive based in Gurugram. The Front Office Executive will be responsible for managing daily receptionist duties, coordinating patient appointments, and addressing customer inquiries in a professional manner. Responsibilities include managing the front desk, providing exceptional customer service, maintaining records, and facilitating communication between patients and healthcare professionals.

Qualifications

  • Strong interpersonal and communication skills for interacting effectively with patients and staff
  • Experience in receptionist duties and front office operations
  • Customer service expertise to ensure exceptional patient care and satisfaction
  • Organizational skills and attention to detail for managing schedules and maintaining records
  • Proficiency in using basic computer systems and office software
  • Ability to handle sensitive patient information with confidentiality
  • Prior experience in healthcare or clinical settings is an advantage

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