Front Office Executive

1 day ago

Gurgaon, Haryana, India Vatika Hotels Full time

Vatika Group is hiring for Front Office Executive profile for Corporate Office (Location - Gurgaon, Sector-83)

Job Responsiblity:-

Management of the front desk.

In charge of all front desk operations.

Maintaining and upkeep of the reception.

Coordination of ID and other visitors cards.

Responsible for payments of bills.

In charge of utilities and maintenance of furniture.

In charge of faxing documents to various locations on a timely manner.

Receiving the customers, clients, visitors in a polite and pleasant way with a good smile & Greetings and assist them.

Answering the phone calls made, and redirecting them to the concerned people effectively & politely.

Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.

Coordinating the communication between employees of different departments.

Mailing letters and other documents, messages to the necessary people.

Recording complaints, problems, queries and providing suitable answers and assistance for the same.

Arranging travel and accommodation arrangements for the employees and clients.

Maintaining the records of entry and exit details.

Managing the clients who visit and arranging the comforts for them.

Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.

Providing excellent customer service with good satisfaction.

Maintain registers for Courier records, Movement register for Employees, Attendance Register.

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