Service Advisor

1 week ago

Mumbai, Maharashtra, India Navnit Motors Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year
  • To greet, receive and serve customers with a smile.
  • To always be groomed and in uniform.
  • To conduct joint inspection with the customer of his/her vehicle.
  • To take signature of the customer on the inventory sheet / job card once the inspection is complete.
  • To ensure all details related to customer –contact number, email ID, Residence address, vehicle number etc. are mentioned in the Job card.
  • To give customers the right advice & recommendation based on the vehicles service history.
  • To furnish reasonable initial estimate of service with the customer.
  • To assist with customer's insurance assessment, claim process & other processing requirement, paper work, etc.
  • To provide a well calculated time of delivery & cost of repairs considering all operational factors.
  • To coordinate with JC for service after the insurance company's go ahead & customers prior approval on estimate only.
  • To inform customer about the additional jobs, cost involved and proceed after prior approval / supplementary insurance assessment only.
  • To ensure that all demanded jobs by customer are completed on time & within estimated cost, with best body repair & paint finish quality.
  • To exceed customers' expectations and resolves queries.
  • To achieve the set business targets in terms of parts selling, labour billing, VAS, tyres, batteries, ATW, RSA.
  • To attend minimum number of customers/cars per day as per the dealership norms.
  • To achieve the set qualities targets in terms of complaint incidence, PSF score, Zero repeat repair etc.
  • To follow up & be responsible for the recovery of all outstanding payment from insurance company/customer.
  • To ensure body shop to service conversion for all vehicles which are due for service.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

  • Service Advisor

    5 days ago

    Mumbai, Maharashtra, India Mahindra NBS International Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionNBS International Limited, a 100% subsidiary of Mahindra & Mahindra Limited, operates 4 exclusive showrooms for Mahindra's personal and commercial vehicles and 2 state-of-the-art service centers in Mumbai. Strategically located for customer convenience, we offer comprehensive auto finance options, auto insurance, exchange facilities, and...

  • Service Advisor

    6 days ago

    Mumbai, Maharashtra, India Boyen Haddin Consulting & Technology Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Service AdvisorIndustry: 4-Wheeler AutomobileLocation: Lower Parel, Turbhe, Mira Road, NalasoparaExperience: Minimum 1 YearEducation: Any Graduate / DiplomaJob Responsibilities:Customer Interaction:Greet customers promptly and professionally.Understand customer concerns regarding their vehicles.Advise customers about necessary services, repairs,...

  • Service Advisor

    3 days ago

    Mumbai, Maharashtra, India GoMechanic Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description:About GoMechanicFounded in 2016, GoMechanic has emerged as India's premier multi-brand car service company, dedicated to providing a reliable and cost-effective car service to the aftermarket (customers owning cars in the years of age). Originally conceived as a car service aggregator, catering primarily to institutional customers, ...

  • Service Advisor

    6 days ago

    Navi Mumbai, Maharashtra, India GoMechanic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description : About GoMechanic : Founded in 2016, GoMechanic has emerged as India's premier multi-brand car service company, dedicated to providing a reliable and cost-effective car service to the aftermarket (customers owning cars in the years of age). Originally conceived as a car service aggregator, catering primarily to institutional customers, ...

  • Sr. Customer Service Advisor

    2 weeks ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 35,000 per year

    WE ARE HIRING FOR GRACE STAFFING SERVICES (MALAD BRANCH)Job Title: Sr.Customer Service Advisor (Voice Process) – US ShiftLocation: Mumbai, MaladShift Timing: US Shift (Rotational Shift)Working Days: 5 days working, 2 rotational offsProcess Domain : BFSI / FintechQualification: HSC + 06 months BPO Experience or Graduate Fresher's eligible to apply.Job...

  • Customer Service Advisors

    1 week ago

    Mumbai, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails, and webchats while delivering exceptional customer service.Key ResponsibilitiesHandle inbound voice, email, and chat interactions with professionalism.Resolve customer queries effectively and efficiently.Maintain accurate...

  • Sr. Customer Service Advisor

    6 days ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 2,40,000 - ₹ 4,08,000 per year

    WE ARE HIRING FOR GRACE STAFFING SERVICES (MALAD BRANCH)Job Title: Sr. Customer Service Advisor (Voice Process) – US ShiftLocation: Mumbai, MaladShift Timing: US Shift (Rotational Shift)Working Days: 5 days working, 2 rotational offsProcess Domain : Qualification: HSC + 06 months BPO Experience or Graduate Fresher's eligible to apply.Job Description:We are...

  • Career Counsellor

    23 hours ago

    Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    NEET ADVISOR is the first mover & market leader in education consulting business. It's founded by Engineers, Comprising of an energetic, enthusiastic and creative team.We provide career guidance services to students aspiring for bright future in India and abroad.We work with top schools, JEE/NEET coaching institutions for helping their students in respective...

  • Equity Advisor

    3 days ago

    Mumbai, Maharashtra, India Motilal Oswal Financial Services Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Vacancy for Mumbai LocationMotilal Oswal Financial Services LimitedEquity Advisor - 5 years and above experience. Energeticand passionate about markets.Franchisee vertical - B2B profileJoining - ImmediatePosition - 10"NOT APPLICABLE FOR FRESHERS"send cv to Subject Line : Application for Role of Equity Advisor

  • Health Advisor

    2 weeks ago

    Mumbai, Maharashtra, India Star Health and Allied Insurance Co. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionStar Health & Allied Insurance Co. Ltd. is an Indian health insurance company headquartered in Chennai, established in 2006 as India's first standalone Health Insurance provider. They offer innovative health, personal accident, and both overseas and domestic travel insurance products. Star Health has covered over 16.9 crore lives to date...