Customer Service Female

10 hours ago

Andheri, Maharashtra, India Nexus Migration Full time ₹ 3,60,000 per year

Position - (Customer Service Female)

Minimum Experience - 2+ years (mandatory)

Job Location - Marol (Andheri East)

Job Brief

We are looking for a Call Center Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements and skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Job Types: Full-time, Permanent

Pay: ₹30,000.00 per month

  • Customer Acquisition Executive: Female

    2 days ago

    Andheri, Maharashtra, India Sagar Fabrics Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Summary:We are looking for a proactive Customer Acquisition Executive (Female) to drive client acquisition and enhance customer engagement in Andheri (W).Job Responsibilities:Generate new business opportunities through lead sourcing.Build and maintain strong client relationships.Conduct presentations and explain product/service offerings.Work with the sales...

  • Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Austral International Co. Full time ₹ 2,50,000 - ₹ 4,20,000 per year

    Job Title:Customs Clearance Customer Service ExecutiveLocation:MumbaiExperience:2– 5 yearsSalary:2.5 – 4.20 LPA (based on experience)Job Summary:We are hiring a proactive and detail-oriented Customs Clearance Customer Service Executive to join our team in Mumbai. The candidate will assist clients with customs clearance procedures, ensure documentation is...

  • Customer Service Executive

    15 hours ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 4,20,000 - ₹ 5,40,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Ocean Import Customer Service

    2 days ago

    Andheri, Maharashtra, India Austral International Co. Full time ₹ 3,00,000 - ₹ 8,40,000 per year

    Job Title: Customer Service – Ocean ImportLocation: Andheri, MumbaiOpen Positions: 2 (Junior & Senior Level)About the RoleWe are looking for motivated and detail-oriented professionals to join our Customer Service – Ocean & Air Import team. The role involves managing end-to-end import operations, ensuring smooth coordination with clients, shipping lines,...

  • Customer Support Manager-Female

    2 weeks ago

    Andheri, Maharashtra, India THE RRKS Full time ₹ 15,00,000 - ₹ 18,00,000 per year

    Responsibilities:· Maintain and build relationship with customers through regular connect via call· Documentation, reports & updates of interaction and feedback· Facilitate smooth Customer Onboarding· Data Updating & Communication· Customer Satisfaction Surveys· Escalation Handling and driving to closure· Identify opportunities for upselling and...

  • Customer Service Executive

    2 weeks ago

    Andheri, Maharashtra, India MORE RETAIL PRIVATE LIMITED Full time ₹ 18,000 - ₹ 2,50,000 per year

    Job Summary:We are looking for a dedicated Customer Support agents to join our team to handle customer escalations within 24 hours of receiving a complaint. The role requires excellent communication, a strong understanding of escalation processes, and the ability to manage multiple tasks, including resolving customer issues, maintaining escalation trackers,...

  • Customer Service

    4 days ago

    Andheri East, Maharashtra, India Avssr innovations Full time ₹ 8,40,000 - ₹ 10,00,000 per year

    Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...

  • Customer Service Executive(Marathi Speaking)

    2 weeks ago

    Andheri, Maharashtra, India Ebixcash global services Full time ₹ 60,000 - ₹ 80,000 per year

    Category: Customer ServiceLocation: Mumbai-AndheriDescription: We're looking for Marathi-speaking Customer Service Executives for our Andheri branch. Requirements:1) 12th Pass & above.2) Day Shift.3) Basic Computer Knowledge.

  • Customer Service Associate

    2 days ago

    Andheri East, Maharashtra, India Avaan Excess Full time ₹ 3,00,000 - ₹ 3,84,000 per year

    Qualification: Any GraduateGender : MaleExperience : Min 6 months as Cust Service Executive / Associate/Kiosk operationsExperience in Logistics /Supply chain Management companies / Delivery services will be added advantage.ResponsibilitiesWork in 24/7 rotational shifts (including nights, weekends & holidays).Handle walk-in customers, explain services,...

  • Customer Service Executive

    1 week ago

    Andheri, Maharashtra, India Pretty Child Full time ₹ 3,36,000 - ₹ 3,60,000 per year

    Process: Customer SupportQualification: Graduate freshers/ HSC + 6 months of any experience on paperShift: US Rotational night shifts- 5 days working 2 rotational week offs.Location: MaladSalary: Flat 28k in hand.Job Types: Full-time, Permanent, FresherPay: ₹15, ₹30,000.00 per monthBenefits:Provident FundWork Location: In personSpeak with the employer