Relationship Manager

Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and complaints. Conduct follow-up calls and emails to ensure customer satisfaction and address any lingering concerns. Act as a primary point of contact for a portfolio of customers, managing relationships and building trust. Relationship Management & Growth: Foster and...

serves as a vital link between a company and its clients, focusing on maintaining positive, long-term relationships to ensure customer satisfaction and retention. Key responsibilities include managing client needs, resolving issues, providing support, processing inquiries, identifying new business opportunities, and using Customer Relationship Management...

OverviewAs a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional...

Key Responsibilities:CRM Strategy Development and Implementation:Design and execute comprehensive CRM strategies aligned with company goals, including lead nurturing, customer segmentation, and post-sale engagement plans.Select and implement CRM software, ensuring efficient data management and user adoption across the sales team.Establish clear customer...

Supervision and Team Management: Training, mentoring, and evaluating staff performance to ensure efficient workflow and adherence to policies. Customer Service: Ensuring high standards of customer service, resolving customer complaints, and building customer relationships. Operational Oversight: Managing daily operations, coordinating meetings, and assisting...

Customer Relationship Management: Develop and maintain positive, long-term relationships with clients and customers. Issue Resolution: Promptly and efficiently address and resolve customer inquiries, complaints, and issues. Communication & Support: Respond to customers through phone, email, and chat, providing accurate information on products and services....

Business development and Client RelationshipAchieve your monthly branch targets and maximize profitabilityGenerate new businessActively involved in branches administration Resolve any complaint escalated from the branches under your Division Required Candidate profileDriven Branch Manager with expertise in business development, team leadership, and...

Team Leadership & Development: Recruit, hire, train, and mentor sales representatives to build a high-performing sales team. Sales Strategy & Planning: Develop and implement sales strategies, set sales goals and quotas, and create promotional campaigns to drive sales. Performance Management: Monitor and analyze sales performance metrics, forecast sales...

Office Operations: Oversee daily office functions, manage inventory of supplies and equipment, and ensure the office is clean, safe, and presentable. Administrative Support: Provide administrative assistance to leadership and staff, including preparing reports, presentations, and handling correspondence. Scheduling & Coordination: Coordinate meetings,...

Lead and manage the Operation Department , ensuring effective coordination between internal teams and clients.Maintain strong client relationships by serving as the primary point of contact for all post-sales support activities.Plan, monitor, and deliver client service commitments within defined SLAs and timelines.Collaborate with project, service, and...