Customer Relations Manager

14 hours ago


Mohali, Punjab, India Fitelo [ NO GUILT FITNESS AND NUTRITION] Full time ₹ 21,000 - ₹ 2,90,000 per year

Role: Relationship Manager

Job Type: Full-time

Location: Work from Mohali - Office

About Fitelo:

Fitelo is a fast-paced Indian D2C Health-tech startup looking to hire sales talent. It is an AI-powered

online platform for weight loss and the management of chronic diseases. The company was founded

with a vision to help customers take the healthier route by eating right, staying active, and building

healthy habits. It has grown exponentially, driven by strong unit economics, and is now looking to

expand its team across multiple roles.

About the role:

We are looking for a relationship manager to build and preserve trusting relationships with our

customers. To succeed in this role, you should be an excellent communicator, able to work with sales and

marketing teams, and build rapport with customers. We also expect you to be a strategic thinker with an

analytical mind and strong problem-solving skills.

Specifically, this role will involve:

● Serving customers by providing service information and resolving service problems

● Attracting potential customers by answering service questions

● Maintaining customer records by updating clients' information

● Resolving service problems by clarifying the customer's complaint, determining the cause of

● the problem, explaining the best solution to solve the problem, and following up to ensure

resolution

● Contributing to team effort by accomplishing related results as needed

● Gaining solid knowledge of competitors

An ideal candidate will have:

● Experience as a client relationship manager

● Knowledge of customer relationship management (CRM) practices

● Experience in sales or customer service is preferred

● Problem-solving attitude

● Excellent communication skills

● Aptitude for fostering positive relationships

● Teamwork and leadership skills

● Customer-oriented mindset

Qualifications:

● BSc/BA in Business Administration or a similar field

Job Types: Full-time, Fresher

Pay: ₹21, ₹29,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



  • Mohali, Punjab, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Representative Job DescriptionWe are seeking an experienced professional to fill the role of customer service representative. The ideal candidate will be responsible for ensuring that our customers receive exceptional service.The key responsibilities of this position include:Establish and maintain positive relationships with existing clients...


  • Mohali, Punjab, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking an experienced customer relations professional to take on a challenging role. The ideal candidate will possess excellent communication skills and be adept at building strong relationships with clients.The successful candidate will be responsible for delivering exceptional customer service, ensuring that client inquiries are addressed promptly...


  • Mohali, Punjab, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Customer Service ProfessionalWe are seeking an experienced customer service professional to join our dynamic team.Your primary responsibility will be ensuring exceptional customer experience delivery, promptly addressing inquiries and resolving any issues that may arise.If you possess excellent client handling skills, can effectively collaborate with other...


  • Mohali, Punjab, India TAC Security Full time

    We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. You'll act as the trusted advisor, advocate, and liaison between the customer...


  • Mohali, Punjab, India beBeeOperations Full time US$ 89,900 - US$ 1,32,200

    Job Role Overview:We are seeking a results-driven task manager to oversee our Customer Service & Sales Support function. The ideal candidate will possess a passion for process improvement, excellent communication skills, and the ability to thrive in a fast-paced environment.Lead the end-to-end Customer Service & sales order process, ensuring accurate,...


  • Mohali, Punjab, India Acme Heights Infrastructure Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Opening: CRM Executive – Acme Heights 92 (Sales Office)Location: MohaliExperience Required: 2–3 YearsJob Type: Full-Time About the Role: Acme Heights 92 is seeking a dedicated and organized CRM Executive to join our Sales Office team. This position requires someone with excellent coordination skills, attention to detail, and the ability to manage...


  • Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...


  • Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...


  • Mohali, Punjab, India Bunge Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Location : MohaliCity : MohaliState : Punjab (IN-PB)Country : India (IN)Requisition Number : 41233Job DescriptionBusiness Title Manager - Sales OperationsGlobal Job Title Mgr I Customer ServicesGlobal Function Business ServicesGlobal Department Customer Services (DEP_BBS2)Organizational Level 7Reporting to SR. MANAGER/AGM - Customer Service & Sales...


  • Mohali, Punjab, India JungleWorks Full time

    Job DescriptionLocation: Mohali, IndiaStipend: 15,000 (with a chance of performance based PPO)Duration: 6 monthsSummary:Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.Your Roles and Responsibilities:Manage relationships with International clients to ensure successful...