Retail Sales Manager

3 days ago

Coimbatore, Tamil Nadu, India HP IT WORLD Full time ₹ 12,00,00,000 - ₹ 18,00,00,000 per year
  • Achieve sales targets for all eyewear categories (frames, sunglasses, contact lenses, accessories).
  • Develop and implement sales strategies to maximize revenue and profitability.
  • Monitor daily, weekly, and monthly sales performance of showrooms.
  • Identify new market opportunities and customer segments.
  • Oversee smooth functioning of multiple retail outlets.
  • Ensure adherence to company policies, SOPs, and compliance requirements.
  • Manage visual merchandising and store presentation to align with brand standards.
  • Coordinate with the corporate team for billing, utilities, and vendor payments.
  • Ensure consistent high-quality customer experience in all showrooms.
  • Handle escalated customer complaints and resolve them effectively.
  • Build strong customer relationships and loyalty programs.
  • Recruit, train, and supervise showroom staff including optometrists, sales executives, and store managers.
  • Conduct regular performance reviews and provide coaching/mentoring.
  • Motivate and drive team members to achieve sales and service excellence.
  • Monitor stock levels and ensure timely replenishment.
  • Minimize stock-outs and dead stock through effective planning.
  • Coordinate with suppliers and vendors for timely deliveries.
  • Prepare and analyze sales reports, footfall data, and conversion ratios.
  • Report financial and operational performance to senior management.
  • Provide insights on market trends and competitor activities.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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