Client Relations

3 days ago

Nashik, Maharashtra, India Care Plus Facility Private Limited Full time ₹ 4,20,000 - ₹ 5,40,000 per year

Role Overview:

As a Client Relations Executive at Volvo, your primary responsibility is to build strong, lasting relationships with customers and ensure a premium experience across the entire ownership journey. You will act as a bridge between clients and the dealership or brand, proactively addressing inquiries, resolving issues, and enhancing satisfaction and loyalty.

Key Responsibilities:

  • Customer Engagement: Serve as the first point of contact for clients—both in-person and via phone, email, or digital channels—ensuring a professional and warm welcome.
  • Ownership Experience: Support clients throughout the ownership lifecycle—from test drives and purchase follow-ups to service reminders, satisfaction calls, and loyalty outreach.
  • Issue Resolution: Handle customer concerns and complaints with empathy and efficiency, escalating to management as needed to ensure swift resolution.
  • Customer Feedback: Collect and analyze client feedback (e.g., surveys, NPS scores), identify areas of improvement, and recommend action plans.
  • Database Management: Maintain accurate and updated customer records in the CRM system, tracking interactions, preferences, and service history.
  • Event Support: Assist in planning and hosting customer appreciation events, new car launches, or brand experience days.
  • Coordination with Departments: Work closely with sales, service, and marketing teams to ensure a seamless and consistent client experience.
  • Brand Ambassador: Uphold and promote Volvo's values of safety, sustainability, and premium care in every client interaction.

Key Requirements:

  • Bachelor's degree in Business, Communications, Hospitality, or a related field.
  • 2+ years of experience in client service or customer relations, preferably in the automotive, luxury retail, or hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and a customer-first mindset.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Professional appearance and demeanor suitable for a premium br

Job Types: Full-time, Permanent

Pay: ₹35, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Provident Fund

Work Location: In person

  • Public Relations Officer

    3 days ago

    Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Purpose: To build and maintain a positive image of the interior design company by managing client communications, media relations, brand promotion, and public engagement. The role involves creating awareness of the company's services, showcasing design projects, and strengthening relationships with stakeholders. --- Key Responsibilities: Client &...

  • Client Relationship Officer

    5 days ago

    Nashik, Maharashtra, India Ampcus Tech Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAmpcus Tech Pvt. Ltd., established in India in 2010, specializes in providing a wide spectrum of technology and business consultancy services. Known for being client-focused, Ampcus Tech Pvt. Ltd. has strong credentials and partnerships with its clients. Our expertise in project management is backed by a team of creative and experienced...

  • Public Relations Officer

    1 week ago

    Nashik, Maharashtra, India RATANLAL C BAFNA JEWELLERS Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Superior written and verbal communication skills.Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups.Plans or directs the development of programs to maintain favorable public and stakeholder views of the organization's agenda and accomplishments.Coaches client reps in effective communication with...

  • Customer Relations: Building Materials

    1 week ago

    Nashik, Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Summary:The Customer Relations Manager will be responsible for managing customer interactions, ensuring high levels of customer satisfaction, resolving complaints efficiently, and maintaining long-term relationships with clients in the building materials sector. The role acts as a vital bridge between the sales team, operations, and the client.Key...

  • Sales Executive

    5 days ago

    Nashik, Maharashtra, India Few Steps Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Fewsteps Interiors is an end-to-end home interiors company helping families create the home of their dreams through design, furniture, furnishings, and complete execution. We are looking for a Sales Executive who can represent our brand, connect with customers, and help them through their interiors journey.Key ResponsibilitiesLead Handling & Site...

  • Associate Lawyer

    5 days ago

    Nashik, Maharashtra, India Toriox (OPC) Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    About the RoleWe are looking for a motivated and detail-oriented Associate Lawyer to join our company in Nashik. The candidate will primarily handle loan settlement cases with banks for our clients, assist in legal documentation, and provide support in criminal law-related matters when required.This is an excellent opportunity for a fresh law graduate or a...

  • Digital Marketing Manager

    1 day ago

    Nashik, Maharashtra, India Nethority Technologies Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Job Description Digital Marketing Manager Digital Marketing Manager We are seeking a Digital Marketing Manager for Nethority Technologies Pvt.Ltd. having minimum of 3 years of experience as Account Manager/ Client Servicing Manager / SEO Manager / Digital Marketing Manager. Mandatory Skills : a) Client Communication (International) b) Excellent English...

  • Industrial Sales Executive

    1 week ago

    Nashik, Maharashtra, India D Source Placement Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Promote and sell industrial products/services The role involves field visits to clients Generate leads & convert them into sales. Build and maintain strong customer relationships. Prepare sales reports and follow up on payments. Required Candidate profileRequirements: Any Graduate / Diploma / BE (Mechanical or related preferred). Strong communication...

  • Insurance Trainee

    5 days ago

    Nashik, Maharashtra, India Datamatics Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Description Insurance Back Office BPO Trainee / ExecutivePosition OverviewWe are looking for a detail-oriented and motivated Insurance Back Office BPO Executive to support insurance operations. This is an entry-level role, suitable for fresh graduates or candidates with up to 1 year of experience in back-office or insurance processes. The role involves...

  • SAP Pre Sales Consultant

    2 weeks ago

    Nashik, Maharashtra, India IT Accurate Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Role: SAP Presales HeadLocation: Nashik (with flexibility to travel as per project requirements)Employment Type: Full-timeCompany: Nexsus8 Tech Lab Pvt. Ltd.About Nexsus8 Tech Lab Pvt. Ltd.:At Nexsus8 Tech Lab Pvt. Ltd., we are committed to delivering innovative and result-oriented IT and SAP solutions that drive true business transformation. We collaborate...