Digital Marketing Manager

Digital Marketing Manager Digital Marketing Manager We are seeking a Digital Marketing Manager for Nethority Technologies Pvt.Ltd. having minimum of 3 years of experience as Account Manager/ Client Servicing Manager / SEO Manager / Digital Marketing Manager. Mandatory Skills : a) Client Communication (International) b) Excellent English Communication c) Good knowledge & Experience in DM/ SEO/ SMM Requirements for the role Experience managing PPC, SEO, SMM, Mobile Marketing and Affiliate Marketing. Strong understanding of current online marketing concepts, strategy and best practice. Experience in ecommerce, SEO, PPC, Email marketing, and social media. Previous experience in a similar digital marketing role. Duties of the Digital Marketing Manager: Devising strategies to drive online traffic to the company website. Tracking conversion rates and making improvements to the website. Developing and managing digital marketing campaigns Utilising a range of techniques including organic & paid search, SEO and PPC. Overseeing the social media strategy for the company. Managing online brand and product campaigns to raise brand awareness. Managing the redesign of the company website. Improving the usability, design, content and conversion of the company website Responsibility for planning and budgetary control of all digital marketing Evaluating customer research, market conditions and competitor data. Review new technologies and keep the company at the forefront of developments in digital marketing. 1. Client Relationship a) Serve as the lead point of contact for all customer account management matters b) Maintaining long term relationships with the portfolio of assigned clients c) Manage a portfolio of client accounts d) Build and maintain relationships with clients often through regular contact e) Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling & cross-selling f) Keeping our clients satisfied and engaged with our products and services in the long-run. 2. Client Communication a) Continous co-ordination with the client & deliver a positive customer service experience b) Act as the first point of contact for client questions and requests c) Having specific information regarding daily operations of the Company and keep the Client updated. d) Listening to client in order to gain an understanding of their individualized needs e) Manage the expectations of clients; when disruptions occur during the service delivery process, it is imperative to resolve situations quickly. f) Help client through email, phone, online presentations, screen-share g) Getting more business opportunities for business expansion from existing clients / new clients 3. Team Communication a) Talk to the teams in the organisation in order to facilitate client request b) Manage the team executives and arrange training for them if necessary c) Communicate clearly the progress of monthly/quarterly initiatives with team d) Liaise between the customer and internal teams e) Helping the team in the best possible manner. 4. Project Management a) Often rquired to prepare various document relating to Project b) Often rquired to prepare various document relating to Project c) Regularly report on the status of client accounts d) Resolving complaints and preventing additional issues by improving processes. e) Dashboard Maintenance f) Campaign perfomance analysis g) Send separate versions of On Page reports to writers for new content h) Summarize all reports in an email to client 5. Timely Delivery & Billing a) Ensure the timely and successful delivery of our solutions according to customer needs and objectives b) Manage the budget and achieve targets c) Ensure clients payments on time