Executive - Customer Success (Off-roll)
7 days ago
Job Title- Executive - Customer Success/ Client Relations (off-roll)
Employment type- Third Party payroll
Vertical - Data & Capability (ertswhile GIX) - Operations Hub
Location – Mumbai
Experience- 1 to 3 years
Job Description
Functional Responsibility / Domain Related
- Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix).
- Through trainings & product demo's increase the users & usage of the CRISIL research services in the defined territories/regions/client segments.
- Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies.
- Develop good rapport & connect with the key users of various departments at the client organizations.
- Getting market feedback for new product development or enhancing existing products.
- Feedback & testimonials to be collected on a timely basis from the users.
Process Adherence
- Self-motivated for achieving business objectives.
- Constant upgradation of product knowledge for effectively communicating the value proposition to clients.
- Maintenance & regular updation of contacts, client/ product feedback & meeting reports.
- Competition tracking and giving feeds on the same to business.
Client Management / Stakeholder Management
- Key account management through regular meetings with contacts across the hierarchy and across departments
Please note:
- This is not a sales role.
- The candidate will have to go out to meet clients (existing clients) to follow-up/ Explain on the services/products.
- There is no target of revenue generation.
-
Roll-out Engineer
2 weeks ago
Navi Mumbai, Maharashtra, India Brainsquare Full time US$ 1,04,000 - US$ 1,30,878 per yearAbout the roleWe are seeking a driven Roll-out Engineer to lead the deployment of our Manufacturing Execution System (MES) across global manufacturing sites. In this role, you will ensure smooth roll-outs, support local stakeholders, and actively contribute to shaping scalable roll-out strategies.ResponsibilitiesManage MES roll-out projects end-to-end: site...
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India Dove Soft Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany :Dove Soft LtdPosition:Customer Success ExecutiveLocation:AhmedabadDepartment:Customer Success / Client ServicesAbout the Role:We are seeking aCustomer Success Executiveto build strong client relationships and ensure customers gain maximum value from our solutions. You will be the primary point of contact for clients, driving satisfaction, retention,...
-
Customer Success Leader
6 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time US$ 7,50,000 - US$ 15,00,000Job DescriptionWe are seeking a seasoned customer success leader to join our team. In this role, you will be responsible for driving customer delight and ensuring that our customers achieve their desired outcomes.Your primary focus will be on building and executing a customer success strategy that delivers exceptional results. This includes managing the...
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India Intriants Hr services Full time ₹ 25,000 - ₹ 32,000 per yearJob Title: Customer Success Executive Location: Prabhadevi, Mumbai Salary: Up to ₹32,000 per month Role Overview We are looking for a proactive and customer-focused Customer Success Executive who will act as the primary point of contact for clients. The role requires strong communication skills, the ability to resolve queries efficiently, and a basic...
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India Scatter Full time ₹ 3,60,000 per yearAbout the jobAt Scatter, meaningful content is at the heart of modern marketing strategy. From tactical campaigns to far-reaching transformational programs, the team at Scatter works on growing our partners' businesses. Scatter makes it easier for our client's consumers to find their brand online, leading to a better offtake. Because messaging produced by us...
-
Customer Success Leader
7 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Customer Experience ChampionWe are seeking a seasoned Customer Experience Champion to spearhead our customer success initiatives. This key role will be responsible for crafting and executing a comprehensive strategy to drive customer satisfaction, retention, and loyalty.Main Responsibilities:Craft and implement a customer-centric approach to improve...
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India Mudita Full time US$ 80,000 - US$ 1,20,000 per yearJob Title: Customer Success ExecutiveLocation: Goregaon West, Mumbai (full time work from office role).About Mudita:Mudita is spearheading the edtech sector by crafting innovative learning solutions that captivate, enlighten, and educate. Our commitment extends beyond just our products; we believe in providing top-tier service and support to our users,...
-
Customer Success Head
1 week ago
Mumbai, Maharashtra, India Weekday AI Full time ₹ 15,00,000 - ₹ 20,00,000 per yearRequirementsAbout the RoleKey ResponsibilitiesClient Relationship Management: Act as the primary point of contact for key accounts, ensuring consistent communication and fostering long-term partnerships with senior stakeholders and decision-makers. Account Strategy & Planning: Develop and execute account plans focused on adoption, expansion, and renewals....
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India TruNativ Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany OverviewAt TruNativ, we're redefining the way India thinks about nutrition. Health isn't just about recovery or aging it's about living at your peak, every single day. The shift is happening: from addressing deficiencies to proactively optimizing well-being. And we're leading this movement with science-backed, effortless nutrition solutions designed...
-
Customer Success Strategist Lead
2 weeks ago
Mumbai, Maharashtra, India beBeeSuccess Full time ₹ 2,00,00,000 - ₹ 2,50,00,000We are seeking a highly skilled Customer Success Strategist to lead our customer success initiatives and presales activities in the Western region of India.Key Responsibilities:Develop and execute strategic plans to drive customer satisfaction and retention through reliable technology deployment and support.Manage technical escalations and ensure timely...