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Relationship Manager
2 weeks ago
Key Responsibilities
Client Relationship Management:
Manage a portfolio of SME clients.
- Build and maintain strong relationships with existing and prospective SME customers.
Conduct regular client meetings and reviews.
Business Development:
Identify new business opportunities and acquire new SME clients.
Generate leads and convert them into sales for financial products (e.g., Invoice Financing, WCTL/WCDL, Equipment Finance, LRD etc).
Credit & Risk Assessment:
Analyze financial statements, cash flow, and business models to assess creditworthiness.
- Prepare and submit credit proposals for approval.
Monitor loan performance and take early action on risk indicators.
Product Knowledge & Advisory:
Understand the range of SME products (e.g., term loans, Invoice Financing, Factoring etc)
Advise clients on suitable banking solutions based on business needs.
Compliance & Documentation:
Ensure all processes comply with regulatory and internal policies.
- Maintain accurate client records and documentation.
Key Skills & Qualifications
- Bachelors degree in Business, Finance, Economics, or related field (MBA is a plus).
- 25 years of experience in business banking or sales, preferably handling SME clients.
- Strong understanding of credit and financial analysis.
- Excellent communication, negotiation, and interpersonal skills.
- Sales-driven with a customer-focused approach.Role & responsibilities
KPIs / Success Metrics
- Number of new SME clients acquired.
- Revenue generated from the portfolio.
- Client retention and satisfaction rates.
- Portfolio quality (e.g., NPA ratio, overdue accounts).
- Cross-sell ratio of financial products.
Interested Candidates can share CV's