Customer Service Executive

2 weeks ago

Coimbatore, Tamil Nadu, India Dtech Information technology and outsourcing pvt limited Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or CRM tools related to pricing, shipments, and service support.
  • Prepare and coordinate price quotations, tenders, and rate cards in collaboration with the pricing team.
  • Assist UAE-based clients with real-time updates, order tracking, service status, and issue resolution.
  • Communicate with UAE-based internal teams (e.g., Sales, Logistics, Finance) to ensure timely responses and accurate pricing.
  • Maintain pricing records, respond to RFPs/RFQs, and update CRM/systems with the latest information.
  • Follow up on quotations and pricing offers to convert leads and support account retention.
  • Handle customer complaints professionally and escalate unresolved issues as needed.
  • Support sales team with backend documentation and pricing reports.
  • Ensure compliance with UAE business practices and customer expectations.

Required Skills and Qualifications:

  • Bachelor's degree/Master's degree in logistics or equivalent.
  • 1–5 years of customer service experience
  • Strong understanding of pricing processes in logistics, retail, or services.
  • Ability to work UAE business hours and handle UAE clients professionally.
  • Proficiency in MS Excel, CRM tools, and ERP systems (e.g., SAP, Salesforce).
  • Strong organizational and multitasking skills.
  • Attention to detail and problem-solving attitude.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person

  • Customer Service Executive

    3 hours ago

    Coimbatore, Tamil Nadu, India Bloom Electronics Private Limited Full time ₹ 2,16,000 per year

    Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet...

  • Customer Service Executive in Coimbatore

    2 days ago

    Coimbatore, Tamil Nadu, India Adam&EveInc Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our Domestic Voice Process. You will handle customer calls in Hindi/Telugu and English (mandatory), providing efficient solutions and ensuring a positive experience.Key ResponsibilitiesHandle incoming and outgoing customer calls in Hindi and...

  • Customer Relationship Executive

    1 week ago

    Coimbatore, Tamil Nadu, India Shogan Systems Full time ₹ 2,16,000 per year

    Customer Relationship Executive - IT Sales & ServicesLocation : CoimbatoreExperience : 1 + YearsPay: ₹15, ₹18,000.00 per month + IncentivesRole DescriptionThis is a full-time, on-site role for a Customer Relationship Executive located in Coimbatore. The Customer Relationship Executive will be responsible for managing business relationships and ensuring...

  • Customer Service Executive

    1 week ago

    Coimbatore, Tamil Nadu, India Adam And Eve Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:* Manage customer queries via phone,* Address customer queries, complaints, and requests professionally and promptly* Maintain accurate records of customer interactions* Basic computer skillsHR Rafah Vanithi Health insuranceAnnual bonusProvident fund

  • Customer Service Executive

    1 week ago

    Coimbatore, Tamil Nadu, India HRH Next Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Resolve complaints promptly* Maintain high customer satisfaction ratings* Manage customer queries via phone, email & chat* Collaborate with teams on product improvementsHealth insuranceProvident fund

  • Customer Service

    2 days ago

    Coimbatore, Tamil Nadu, India OxyZone Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    PLAY ZONE ADVENTURE PARK was established by entertainment enthusiast with a vision of creating a space that can provide different experiences for all age groups like Arcade, Virtual Reality and Adventure Games. It is a perfect destination for you to explore and unleash your villainous traits. Immerse yourself in the surreal augmented realities, interactive...

  • Customer Support Executive

    1 week ago

    Coimbatore, Tamil Nadu, India sarainfotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Coimbatore. The Customer Support Executive will be responsible for answering customer queries, providing online support, ensuring customer satisfaction, and delivering exceptional customer service. This role...

  • Customer Service Representative

    2 weeks ago

    Coimbatore, Tamil Nadu, India S&V Industries Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    S&V Industries is a USA-based company and pioneer in Global Supply Chain Management (SCM). For more details, refer to the company portal. Role & responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.Analyze and coordinate global supply chain activities for clientsManage customer requirements firm orders...

  • Customer Support Executive

    6 days ago

    Coimbatore, Tamil Nadu, India Prominance - uPVC Window Systems Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job description:Customer Support ExecutiveWe're looking for a Customer Support Executive to join our team in Coimbatore If you're passionate about helping people and have excellent communication skills in both English and Hindi, we want to hear from you.As a Customer Support Executive, you'll be the primary point of contact for our customers, providing...

  • Inbound Customer Services Executive

    2 days ago

    Coimbatore, Tamil Nadu, India Adam And Eve Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:*Manage customer queries via phone,*Address customer queries, complaints, and requests professionally and promptly*Maintain accurate records of customer interactions*Basic computer skillsHR --Vanithi ; Rafah Provident fundHealth insurance