Customer Service Executive

2 weeks ago

Coimbatore, Tamil Nadu, India Dtech Information technology and outsourcing pvt limited Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or CRM tools related to pricing, shipments, and service support.
  • Prepare and coordinate price quotations, tenders, and rate cards in collaboration with the pricing team.
  • Assist UAE-based clients with real-time updates, order tracking, service status, and issue resolution.
  • Communicate with UAE-based internal teams (e.g., Sales, Logistics, Finance) to ensure timely responses and accurate pricing.
  • Maintain pricing records, respond to RFPs/RFQs, and update CRM/systems with the latest information.
  • Follow up on quotations and pricing offers to convert leads and support account retention.
  • Handle customer complaints professionally and escalate unresolved issues as needed.
  • Support sales team with backend documentation and pricing reports.
  • Ensure compliance with UAE business practices and customer expectations.

Required Skills and Qualifications:

  • Bachelor's degree/Master's degree in logistics or equivalent.
  • 1–5 years of customer service experience
  • Strong understanding of pricing processes in logistics, retail, or services.
  • Ability to work UAE business hours and handle UAE clients professionally.
  • Proficiency in MS Excel, CRM tools, and ERP systems (e.g., SAP, Salesforce).
  • Strong organizational and multitasking skills.
  • Attention to detail and problem-solving attitude.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person

  • Customer Service Executive in Coimbatore

    13 hours ago

    Coimbatore, Tamil Nadu, India Adam&EveInc Full time

    We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our Domestic Voice Process. You will handle customer calls in Hindi/Telugu and English (mandatory), providing efficient solutions and ensuring a positive experience.Key ResponsibilitiesHandle incoming and outgoing customer calls in Hindi and...

  • Customer Service Associate

    2 days ago

    Coimbatore, Tamil Nadu, India HRHNext Services Limited Full time

    Company DescriptionHRHNext Services Limited, now a prestigious Public Limited Company, has been a leader in South India's business landscape for over eight decades. With a workforce of 1,800+ individuals across Hyderabad, Palakkad, Bengaluru, Coimbatore, Warangal, Tumkur and Nizamabad, the company provides premium contact center services such as inbound and...

  • Customer Service Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India d3-de9a-4701-8b1e-b6ec9bbe13d3 Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage incoming customer calls & emails* Manage outgoing customer calls & emails* Resolve issues promptly* Maintain high call quality standards* Meet KPIs related to CSAT & first contact resolution rate

  • Customer Support Executive

    4 days ago

    Coimbatore, Tamil Nadu, India Prominance - uPVC Window Systems Full time

    Job description:Customer Support ExecutiveWe're looking for a Customer Support Executive to join our team in Coimbatore If you're passionate about helping people and have excellent communication skills in both English and Hindi, we want to hear from you.As a Customer Support Executive, you'll be the primary point of contact for our customers, providing...

  • Customer Service Representative

    2 weeks ago

    Coimbatore, Tamil Nadu, India S&V Industries Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    S&V Industries is a USA-based company and pioneer in Global Supply Chain Management (SCM). For more details, refer to the company portal. Role & responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.Analyze and coordinate global supply chain activities for clientsManage customer requirements firm orders...

  • Customer Supportive Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Deva Steels Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Customer Support ExecutiveDepartment: Sales & Customer ServiceLocation: CoimbatoreIndustry: Roofing Sheet ManufacturingJob Summary:The Customer Support Executive will be responsible for handling customer inquiries, order follow-ups, complaint resolution, and ensuring a smooth customer experience. This role requires strong communication skills,...

  • Customer Success Executive

    3 days ago

    Coimbatore, Tamil Nadu, India Enterprise IT Solutions Full time

    Position: Customer Success ExecutiveLocation: CoimbatoreJob Type: Full TimeExperienceRequired: 1–3 years in client relationship management, customer success, or account management, preferably in B2B or service-driven sectorsSalary Range: ₹18,000 – ₹25,000 per month (based on experience & performance)Additional Benefits: Travel allowance +...

  • Customer Service Leader – Sales Coordination

    6 days ago

    Coimbatore, Tamil Nadu, India MEF Tech Support Private Limited Full time ₹ 4,00,00,000 - ₹ 7,00,00,000 per year

    Location: Coimbatore, IndiaCompany: MEF Tech Support Private LimitedJob SummaryWe are looking for an experienced and proactive Customer Service Leader – Sales Coordination to oversee our Sales Coordination team in the India office. The ideal candidate will have strong leadership capabilities, excellent communication skills, and hands-on experience working...

  • Inside Sales Executive

    6 days ago

    Coimbatore, Tamil Nadu, India Sri Aadhava Consulting Service Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Summary:We are looking for a dynamic and self-motivated Inside Sales & Marketing Executive with strong communication skills and good computer knowledge. The ideal candidate will handle client communication, lead generation, marketing coordination, and support the sales team in achieving business targets.Key Responsibilities:Handle inbound and outbound...

  • Marketing Executive-Service Apartments

    2 weeks ago

    Coimbatore, Tamil Nadu, India Prestigious Client of SANUMAS Solutions Full time ₹ 25,00,000 - ₹ 30,00,000 per year

    Title:Marketing Executive -Service ApartmentsEducational Qualification:GraduateWork Experience:1+ YearsSalary2 -3 LPA + INCENTIVES FIELD WORK TO AQUAIRE CLIENTS FOR SERVICE APARTMENTSResponsibilities and Duties: Should have knowledge on Service Apartments,Should have Marketing Experience in Service ApartmentsShould be good in English and Tamil...