Customer Service Representative
9 hours ago
S&V Industries is a USA-based company and pioneer in Global Supply Chain Management (SCM). For more details, refer to the company portal.
Role & responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Analyze and coordinate global supply chain activities for clients
- Manage customer requirements firm orders and forecasted demand
- Coordinate and support conference calls and meetings to drive customer satisfaction
- Manage global suppliers to ensure orders are processed timely and support S&Vs inventory objectives
- Work in our ERP system Microsoft Business Central
- Load customer requirements POs and forecasts
- Plan material/place purchase orders with suppliers/expedite orders where necessary
- Create shipping documentation and work with warehouse services to ensure timely delivery to customers
- Analyze inventory and safety stock levels
- Contribute ideas and implement actions that support a culture of continuous improvement
- Communicate clearly and effectively to all stakeholders customers, suppliers, colleagues, service providers
- Consol point loading
- Posting
- Supplier OOR management/update
- MRP activities
- Preparing shipments
Preferred candidate profile
At least 2-3 years experience in some manner of any of the following - manufacturing/logistics business functions with responsibilities in customer service/purchasing/scheduling/customs or other related area. Managerial/team leading experience.
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