Customer Success Executive

3 days ago


Coimbatore, Tamil Nadu, India Enterprise IT Solutions Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Position: Customer Success Executive

Location: Coimbatore

Job Type: Full TimeExperience

Required: 1–3 years in client relationship management, customer success, or account management, preferably in B2B or service-driven sectors

Salary Range: ₹18,000 – ₹25,000 per month (based on experience & performance)

Additional Benefits: Travel allowance + Incentives

Contact : Deepika HR

Key Responsibilities:

  • Build and nurture strong relationships with existing SoCo clients (schools, corporates, colleges, hospitals).

  • Act as the primary point of contact for client communication regarding delivery commitments, updates, and issue resolution.

  • Closely coordinate with the Production and Operations teams to ensure timely delivery of uniforms and supplies.

  • Regularly visit client locations within Coimbatore for relationship management and service follow-ups (local travel only).

  • Identify opportunities to cross-sell and upsell SoCo's additional offerings to existing clients.

  • Ensure high levels of client satisfaction and maintain accurate records of client interactions.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per year

Work Location: In person



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