City Maintenance Manager

About Moove
Moove is building the world's largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.

Moove's growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector.

About The Role
As a City Maintenance Manager at , you will play a pivotal role in ensuring the smooth operation and upkeep of our urban mobility infrastructure. You will be responsible for overseeing a team of maintenance technicians and coordinating maintenance activities for our fleet of vehicles and charging stations across the city. Your expertise will be vital in developing and implementing maintenance strategies, conducting regular inspections, and managing repairs to ensure our vehicles and charging infrastructure are in top condition. Join us in revolutionizing urban mobility and creating sustainable transportation solutions for the future.

What You'll Be Doing

• Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and managing conflict resolutions with our customers
• Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised.
• Prioritise and assign work to meet customers' needs.
• Ensure quality, compliance, and safety of Moove assets.
• Manage the Insurance process in line with Policy requirements.
• Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.
• Manage the +Authorisations of maintenance to ensure that appropriate work is being done on the fleet at the optimised costs.
• Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.
• Ad Hoc investigations and solutions as required from time to time.
• Track expenses and oversee the budget for maintenance.
• Conduct regular inspections of the facilities to detect and resolve problems.
• Plan and manage all repair and installation activities.
• Oversee equipment stock and place orders for new supplies when necessary.
• Document and prepare daily progress reports and maintenance logs.
• Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.

What You Will Need For This Position

• Minimum 10 years of fleet maintenance management experience preferred.
• An Associates or Technical degree in Motor Mechanics is a must .
• Hands-On Fleet Industry Experience is a must
• Strong customer service and organisational skills required
• Valid driver's licence preferred.
• Candidates will be subject to analytical test prior to interviews
• Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.

Key Metrics

• Ensuring time bound inspection and reduce downtimes
• Ensuring TAT of insurance claims under defined limits
• Ensuring PMS plan vs Actual with max X% deviation
• Monthly Cost projection vs actual
• Fortnightly report on Cost & TAT
• Onboarding vendors
• Vendor management
• Fleet level plan for PMS and adherence
• Team handling
• Coordination with Insurance for any escalation
• Monthly billing process with formats Submission from vendor to Company Accounts

Who You'll Be Working with:
Directly reporting to our City Manager, and closely working with our Operations Team.

About The Team
Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice:
Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement:
Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove:
Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.