City Head

1 week ago

Hyderabad, Telangana, India Zenplus Fleet Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Roles & Responsibilities of City Head

Zenplus City Fleet Manager is a position responsible for managing the fleet of vehicles operating in a specific city or region for the ride-sharing company Zenplus. The City Head role involves overseeing the day-to-day operations of Zenplus's driver-partners and their vehicles, ensuring a seamless and efficient service for Zenplus users within the designated area.

The typical responsibilities of an ZenPlus City Head may include:

Growth:

Develop and execute strategies to drive sustainable growth in the city operations.

Identify and capitalize on market opportunities to expand the fleet base and increase revenue.

Collaborate with marketing and driver acquisition teams to attract new drivers.

Analyse market trends and competitor activities to refine growth strategies.

Profitability:

Take ownership of the city's Profit and Loss (P&L) statement, ensuring both top-line and bottom-line growth.

Monitor financial performance, prepare budgets, and implement cost-effective measures.

Optimize fleet utilization, driver incentives, and pricing strategies to enhance profitability.

Regularly assess key performance indicators to identify areas for improved financial outcomes.

Driver Experience:

Foster a positive driver community by maintaining strong relationships and open communication.

Oversee driver onboarding, training, and performance management to ensure exceptional service.

Address driver concerns and implement initiatives to enhance driver satisfaction and retention.

Collaborate with driver support teams to provide timely assistance and support.

Compliance & Safety of the Asset:

Ensure full compliance with local regulations, safety standards, and company policies.

Oversee vehicle inspections and maintenance to guarantee a safe and high-quality fleet.

Implement safety protocols and training programs to minimize risks and ensure driver and passenger safety.

Keep abreast of industry regulations and trends to maintain a compliant and secure operation.

People & Culture:

Lead and motivate a diverse team of operational and support staff to achieve performance targets.

Cultivate a positive and inclusive work culture that promotes teamwork and employee engagement.

Provide mentorship and professional development opportunities to team members.

Handle personnel matters, performance evaluations, and conflict resolution effectively.

Innovation:

Drive innovation within the city operations, proposing and implementing creative ideas.

Leverage data analysis to make informed decisions and continuously improve operational efficiency.

Stay current with industry trends and best practices to enhance service quality and customer satisfaction.

Encourage a culture of innovation and adaptability within the city team.

Requirement:

10+ years of experience into similar field

Minimum 3+ Years of experience in managing P&L

Qualification: Post Graduate (Pref.. A or B Class Institute)

Good Command Microsoft Excel

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