Application Support

2 days ago

Mumbai, Maharashtra, India CJ Konsultants Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description

Position: Application Support / Testing Engineer from Banking / Financial Domain

Experience: 4–5 years in the Banking/Financial Services domain.

Salary Package – INR lacs p.a.

Work location – Remote

Responsibilities

The role involves client interaction, issue analysis, application support, and functional/regression testing of business modules.

Analyze and resolve critical production queries within defined SLAs

Write and execute test scripts after understanding various business modules (Message Analysis, Enrichment, GUI Display, Routing)

Prepare test data and messages for volume/performance testing

Perform GUI testing, business regression testing, and defect validation

4–5 years of hands-on experience in Application Support / Testing (preferably in Banking/Financial Services domain)

Proven expertise in production issue analysis, client communication, and SLA adherence

Strong experience with SQL, scripting, and test case preparation

Exposure to critical business applications and regression testing cycles

Technical Skills Required

Operating Systems: AIX / Linux / Windows (log analysis, basic admin)

Databases: SQL (data validation, query writing, test data preparation)

Scripting: Shell scripting (AIX/Linux), basic Python/PowerShell

Testing: Manual Testing, Regression Testing, GUI Testing, Volume/Performance Testing

Messaging Systems: Knowledge of SWIFT/ISO20022, MQ, or similar financial messaging formats (preferred in banking domain)

Test Management Tools: JIRA / HP ALM / QC (test case management, defect tracking)

Debugging & Analysis: Log analysis, error tracing, replication in test environments

Application Support: Production support workflows, SLA adherence, root cause analysis

Networking Basics: TCP/IP, client-server communication troubleshooting

Monitoring Tools: Splunk, AppDynamics, Dynatrace (for log monitoring & diagnosis)

Version Control: Git / SVN (for script and test asset management)

Automation: Exposure to Selenium / JMeter (automation & performance testing)

ITIL Knowledge: Incident, Problem, and Change Management processes

Banking/Payments Domain: Payment systems, SWIFT messages, ISO20022, Clearing & Settlement

Operating Systems: AIX / Linux / Windows (log analysis, basic admin)

Databases: SQL (data validation, query writing, test data preparation)

Scripting: Shell scripting (AIX/Linux), basic Python/PowerShell

Testing: Manual Testing, Regression Testing, GUI Testing, Volume/Performance Testing

Messaging Systems: Knowledge of SWIFT/ISO20022, MQ, or similar financial messaging formats (preferred in banking domain)

Test Management Tools: JIRA / HP ALM / QC (test case management, defect tracking)

Debugging & Analysis: Log analysis, error tracing, replication in test environments

Application Support: Production support workflows, SLA adherence, root cause analysis

Networking Basics: TCP/IP, client-server communication troubleshooting

Monitoring Tools: Splunk, AppDynamics, Dynatrace (for log monitoring & diagnosis)

Version Control: Git / SVN (for script and test asset management)

Automation: Exposure to Selenium / JMeter (automation & performance testing)

ITIL Knowledge: Incident, Problem, and Change Management processes

Banking/Payments Domain: Payment systems, SWIFT messages, ISO20022, Clearing & Settlement

Soft Skills

Strong problem-solving and analytical skills

Ability to work under pressure and manage multiple client requests

Excellent communication and client interaction

People from Banking / Finance Domain only required

Immediate joining required

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