Technical Support

20 hours ago

Hyderabad, Telangana, India Systra Full time ₹ 12,00,000 - ₹ 24,00,000 per year


It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India's valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency.

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Context

This position is for the role of Technical Support - Irrigation (Digital Transformation) for Telengana CPMS project



Missions/Main Duties

  • Provide technical support for digital irrigation systems including IoT sensors, SCADA platforms, remote monitoring tools, and automated control systems.
  • Assist in the deployment, configuration, and maintenance of smart irrigation technologies and software.
  • Troubleshoot hardware, software, and connectivity issues related to field devices and control centers.
  • Support integration of digital tools with GIS, weather forecasting systems, and water resource management platforms.
  • Collaborate with engineers, agronomists, and IT teams to ensure seamless operation of digital irrigation solutions.
  • Train field staff and end-users on digital platforms and best practices for irrigation management.
  • Monitor system performance and escalate complex issues to vendors or internal specialists.
  • Maintain documentation of support procedures, configurations, and user guides.


Profile/Skills

  • Diploma or Bachelor's degree in Agricultural Engineering, Irrigation Engineering, IT, or related field.
  • 4+ years of experience in technical support, preferably in irrigation or water infrastructure.
  • Familiarity with smart irrigation systems, SCADA, IoT platforms, and cloud-based monitoring tools.
  • Proficiency in troubleshooting field devices, mobile apps, and networked systems.
  • Strong communication, analytical, and problem-solving skills.


We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure. It's not a job - it's a career


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