Customer Relationship Manager
2 days ago
We are looking for a highly organized and proactive CRM Executive to manage client servicing, delivery coordination, and order documentation for our premium bakery brand.
Key Responsibilities:
- Handle client queries, feedback, and delivery updates.
- Maintain daily order sheets, payment records, and data logs.
- Coordinate with delivery riders and track real-time orders.
- Support catering (ODC) operations, including equipment and chef scheduling.
- Follow up with clients for payments and ensure smooth communication.
Requirements:
- Graduate with 2+ years of experience in client servicing or operations.
- Strong communication and multitasking skills.
- Familiarity with Excel/Google Sheets and order management systems.
- Ability to coordinate with multiple departments efficiently.
If you're detail-oriented, dependable, and passionate about operational excellence, we'd love to have you join our team
Job Types: Full-time, Permanent
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Paid time off
Work Location: In person
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