Client Service Coordinator

2 days ago

Okhla Industrial Area Phasei Delhi Delhi, India Creative Shadows Promotion Pvt. Ltd. Full time

**Client Relationship Management**:Build and maintain strong, long-lasting relationships with key clients.
Act as the main point of contact between the company and key accounts.
Understand client needs and objectives to provide accurate solutions and services.

**Account Development**:Identify and pursue new business opportunities within existing key accounts.
Collaborate with cross-functional teams to develop and implement account strategies.
Conduct regular account reviews to assess performance and identify areas for improvement.

**Sales and Revenue Generation**:Achieve sales targets and objectives set for key accounts.
Develop and execute sales plans to meet revenue goals.
Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.

**Product Knowledge**:Stay informed about the company's products or services and industry trends.
Provide clients with information on new products or enhancements.

**Data Analysis**:Utilize data and analytics to assess account performance and identify areas for improvement.
Prepare and present reports on key account metrics, sales, and forecasts.

**Customer Satisfaction**:Monitor customer satisfaction and address any concerns or issues promptly.
Ensure that clients receive a high level of service and support.

**Market Research**:Stay informed about industry trends, market conditions, and competitor activities.
Provide insights and recommendations based on market research.

***Strong Sales Experience**

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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