Web Chat Executive

2 days ago


Chennai, Tamil Nadu, India EITB Global Infosolutions Full time ₹ 1,25,451 - ₹ 1,50,000 per year

Job description:

Process: Non-Voice – Australia Chatbot Support Process

Shift: Rotational shifts including Saturdays and Sundays

Week Offs: 2 rotational week offs

Job Description:

We are looking for freshers to join our team as Web Chat Executives for an chatbot support process catering to Australian clients. This is a non-voice role that requires strong written communication and proficiency in handling digital tools like Word and Excel.

Key Responsibilities:

  • Monitor and manage customer interactions via a chatbot interface
  • Answer to client queries and provide accurate, timely responses
  • Maintain documentation and update logs using MS Word and Excel
  • Adhere to quality and turnaround time standards

Requirements:

  • Excellent written and oral communication skills in English
  • Strong working knowledge of MS Word and Excel
  • Proactive, attentive, and a quick learner
  • Willingness to work in rotational shifts, including weekends
  • Must be based in Chennai and available for immediate joining

Eligibility:

  • Freshers only
  • Immediate joiners preferred

Job Types: Full-time, Permanent, Fresher

Benefits:

  • Provident Fund

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹8, ₹10,521.24 per month

Benefits:

  • Provident Fund

Work Location: In person


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