Web Chat Executive
2 days ago
Job description:
Process: Non-Voice – Australia Chatbot Support Process
Shift: Rotational shifts including Saturdays and Sundays
Week Offs: 2 rotational week offs
Job Description:
We are looking for freshers to join our team as Web Chat Executives for an chatbot support process catering to Australian clients. This is a non-voice role that requires strong written communication and proficiency in handling digital tools like Word and Excel.
Key Responsibilities:
- Monitor and manage customer interactions via a chatbot interface
- Answer to client queries and provide accurate, timely responses
- Maintain documentation and update logs using MS Word and Excel
- Adhere to quality and turnaround time standards
Requirements:
- Excellent written and oral communication skills in English
- Strong working knowledge of MS Word and Excel
- Proactive, attentive, and a quick learner
- Willingness to work in rotational shifts, including weekends
- Must be based in Chennai and available for immediate joining
Eligibility:
- Freshers only
- Immediate joiners preferred
Job Types: Full-time, Permanent, Fresher
Benefits:
- Provident Fund
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹8, ₹10,521.24 per month
Benefits:
- Provident Fund
Work Location: In person
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