Chat Support Executive
3 days ago
Job description
We are seeking a Customer Support Executive for our Non-Voice process in Chennai. The role involves managing customer interactions via email and chat, resolving queries, and delivering top-tier service. You must have strong written English, fast and accurate typing skills, and a customer-first mindset.
Role & responsibilities
- Respond to customer queries via email and chat platforms.
- Ensure accurate and timely responses using available resources.
- Adhere to internal guidelines and communication protocols.
- Resolve service/product complaints efficiently.
- Collaborate with internal teams for issue resolution.
- Achieve team targets for quality and productivity.
- Provide professional, empathetic support ensuring customer satisfaction.
Preferred candidate profile
-
Email&chat Support Executive
19 hours ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full time ₹ 1,68,000 - ₹ 1,92,000 per yearRole: Email Chat support executiveExperience - 0-1 yearSalary - 14 k in handLocation: Chennai/ Immediate joiningQualification: GraduateShift Timings: Day shift/ Rotational week off shiftKey Responsibilities:Respond to customer inquiries via email and live chat.Provide accurate information regarding products, services, and order status.Resolve customer...
-
International Chat
6 days ago
Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 6,00,000 - ₹ 8,00,000 per yearJob descriptionWe are hiring for Voice Support role ( International Process )Designation : EngineerShift : Flexible to work in Rotational Night shiftJob location : Chennai(Ambit IT Park)Work Model : Work from officeWeek off: 2 days Rotational Week offLooking for immediate joiners/Can join in two weeks time.Primary Skills:• Excellent Communication - for...
-
Customer Support Executive
2 weeks ago
Chennai, Tamil Nadu, India Newbie Soft Solutions Full time ₹ 1,20,000 - ₹ 6,00,000 per yearWonderful Opportunity for a fresh graduate who like to work for international clients on chat & email support.We're Hiring 10+ Process Executives for Chat & Email Support.Role: Chat Process Executive (Non-voice process)Interview Mode: Virtual & WalkinLocation: Perungudi, ChennaiExperience: 0.6Months-1.5yearsShift: Night ShiftWork Mode: RemoteBenefits: Food...
-
Mail and chat support
6 days ago
Chennai, Tamil Nadu, India Kaar Technologies Full time ₹ 2,00,000 - ₹ 3,57,600 per yearResponding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and...
-
Email Support Executive
6 days ago
Chennai, Tamil Nadu, India Grm Academy And Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a dedicated and customer-focused Customer Support Executive to handle Email and Chat-based customer interactions.
-
Chennai, Tamil Nadu, India Takecare Manpower Services Full time ₹ 1,50,000 - ₹ 2,50,000 per yearHiring Customer Support Executives for the Email & Chat Process. The role involves handling customer queries through email, chat, and limited voice interactions, ensuring excellent customer experience .contactYuvarani HR Required Candidate profile10th to degree6 months Exp. from any backgroundDay shiftsTraining :30 DaysTraining Stipend: 250/- per day during...
-
Walk-in Drive For International Chat Support
6 days ago
Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWalk-in drive for International Chat Support - Telecom (0-3 years)Walk-in: 13th - 15th Oct (12:30 - 4:00 PM)Prodapt SolutionsModule 1, Tower 1 (3rd Floor),IT Special Economic Zone Chennai 1IT Special Economic Zone Pallavaram-Thuraipakkam,200 Feet Radial Rd,Thoraipakkam, Tamil Nadu 600097Role & responsibilitiesHandle customer queries via chat with...
-
Hiring For E mail and Chat Support
1 week ago
Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob descriptionPosition's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner....
-
Web Chat Executive
2 weeks ago
Chennai, Tamil Nadu, India EITB Global Infosolutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob description:Process: Non-Voice – Australia Chatbot Support ProcessShift: Rotational shifts including Saturdays and SundaysWeek Offs: 2 rotational week offsJob Description:We are looking for freshers to join our team as Web Chat Executives for an chatbot support process catering to Australian clients. This is a non-voice role that requires strong...
-
Customer support executive
3 days ago
Chennai, Tamil Nadu, India 808c9a8e-7b5d-4403-a20c-323b379665c8 Full time ₹ 8,000 - ₹ 28,676 per yearCustomer Support Executive is usually the first point of contact for customers through phone, email, chat, or social media, handling questions, complaints, and basic technical or account issues.�� The goal is to resolve issues quickly, keep customers satisfied, and maintain long-term relationships with them.��Answer customer queries through calls,...