Walk-in Drive For International Chat Support

5 days ago

Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Walk-in drive for International Chat Support - Telecom (0-3 years)

Walk-in: 13th - 15th Oct (12:30 - 4:00 PM)

Prodapt Solutions

Module 1, Tower 1 (3rd Floor),

IT Special Economic Zone Chennai 1

IT Special Economic Zone Pallavaram-Thuraipakkam,

200 Feet Radial Rd,

Thoraipakkam, Tamil Nadu 600097

Role & responsibilities

  • Handle customer queries via chat with professionalism and empathy
  • Promote and upsell products/services wherever applicable
  • Ensure high-quality customer experience with timely responses
  • Achieve sales and support targets

Requirements:

-Graduate in any stream

-Excellent written communication skills (English proficiency required) -Strong persuasion & sales aptitude

-Ability to multitask and work in a fast-paced environment

-Minimum 1 to 2 years of prior experience in sales/chat support. Telecom Billing is preferred.

  • Skills: -

Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask and manage time effectively in a fast-paced environment.

  • Proficient in using CRM software and other relevant tools.

Flexibility:

Willing to work in night shift. (2 Way Cab & Shift allowance will be provided)

  • Must have good communication skills.
  • Flexible to work from office (5 days)
  • The candidates should not have any Backlogs (arrears) - Freshers Passed out year 2020 and later Only

Interview Process:

  • HR Screening
  • Typing Assessment ( WPM Test Desired score 35 WPM)
  • L1 with Team Lead
  • L2 with Manager

Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email, Candidates who have attended recent 3 months please refrain from re-applying.

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