Team Leader Contact Centre

Team Leader ( Phone Banking )Location :- Airoli ( Navi Mumbai )BU - Contact CentreSBU - Phone BankingFunctional Designation -Team LeaderCorporate Designation /Grade :- UP to Manager/sr. ManagerJob Responsibilities:To manage day-to-day planning, operations and problem solving of team to meet required service level components, standards and targetsEnsure...

Contact Centre Manager to lead outsourced partner ops across call centre & social media. Drive SLA adherence, cost governance, escalations & CX. Champion Training & Quality to boost CSAT, FCR & seamless alignment with AMC & field service teams Required Candidate profile8–12 yrs exp in contact centre/customer service ops with proven expertise in...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...

• Responsible for ensuring that Tele-Sales Staff have the knowledge and skills to answer donors questions, requests for support or problems quickly and effectively. Has additional responsibility for meeting sales and profitability targets. • The performance of individual callers is essential to the success of a call centre. Responsible for recruiting,...

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office**THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**Designation: - Senior Team LeaderRole: - Handling Customer Service TeamShift Timing: - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 AM (Any 9.30 hrs) + (night shift)Week-Off: - 2 Rotational Week-offAge Criteria: - 25 TO 37Roles...

Greetings from Who are we?Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded...

Greetings from Who are we?Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Location: Navi Mumbai (Belapur)Lead & drive a sales team (Mutual Fund Products)Achieve sales targets & ensure top-class serviceCoach, mentor & monitor performanceEnsure compliance & process excellenceGraduate with Proven Team Leader experience Required Candidate profileMotivate the team to achieve their targets Manage and lead a team of 20 agents Maintain...

Job Summary:We are seeking an experiencedTeam Leaderto manage a team of healthcare process associates supporting our US healthcare clients. The ideal candidate will have a strong background inRCM (Revenue Cycle Management),medical billing,claims processing, orprovider/payer operations, with proven ability to lead, motivate, and manage performance in a...