Associate Domain Support Specialist

2 days ago

Noida, Uttar Pradesh, India Ericsson Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Join our Team
At Ericsson We are seeking a skilled and proactive professional with hands-on experience in Huawei Charging Systems and a strong understanding of the Telecom domain. The ideal candidate will possess solid SQL and UNIX skills, be adept at troubleshooting across multiple layers, and be comfortable working in a high-availability operational support environment.

Key Responsibilities:
Provide operational support for Huawei Charging System in a telecom environment.

Perform root cause analysis and troubleshooting across application, network, and host layers.

Monitor system performance and ensure high availability and reliability.

Understand and work with PL/SQL procedures for data analysis and issue resolution.

Collaborate with cross-functional teams to resolve incidents and implement fixes.

Participate in shift rotations to support 24x7 operations.

Required Skills & Qualifications:
2 years of hands-on experience with Huawei Charging System.

Strong understanding of the Telecom domain.

Proficiency in SQL and UNIX/Linux environments.

Good troubleshooting skills across application, network, and host layers.

Ability to understand and work with PL/SQL procedures.

Willingness to work in 24x7 shift model.

Preferred:
Experience or working knowledge in scripting languages such as Perl, Shell, or Python.

Background in telecom operational support.

Soft Skills:
Strong analytical and problem-solving abilities.

Excellent communication and collaboration skills.

Ability to work under pressure and manage multiple tasks effectively.

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