API and Product Support Specialist

3 days ago

Noida, Uttar Pradesh, India TechRyde Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
API & Product Support Specialist

Location:
Noida, Sector 62

Shift:
US Shift (Night Shift)

Work Mode:
5 Days, Work from Office

Role Description:

This is a full-time on-site role for an API & Product Support Specialist located in Noida. The specialist will be responsible for providing product support, analyzing data, offering customer support, ensuring customer satisfaction, and effectively communicating with internal teams and clients.

Job Description:

We are seeking a skilled and dynamic Customer Support Executive to handle customer queries related to our Online Ordering product, APIs, and other associated services. The ideal candidate will have strong technical expertise combined with excellent communication skills to assist our overseas customers effectively.

Key Responsibilities:


• Address and resolve customer queries regarding product usage, APIs, and integrations.


• Perform API testing and quality testing to ensure seamless functionality.


• Troubleshoot issues related to APIs and provide solutions promptly.


• Analyze and interpret data using SQL for debugging and resolution.


• Collaborate with internal teams to escalate and resolve complex technical issues.


• Maintain documentation and provide feedback to improve product performance.

Required Skills:


• Expertise in API testing, Quality testing, and SQL.


• Strong understanding of APIs and related integrations.


• Excellent verbal and written communication skills to interact with overseas clients.

Experience:

Minimum of 2 years of experience in API testing, or a similar role.

Preferred Qualifications:


• Experience in the hospitality sector – hotel industry or food app experience is required.


• Familiarity with ticketing systems and troubleshooting tools.


• Prior experience working with international customers is a plus.


• Good Communication Skills.

Industry


• Hospitality

Employment Type


• Full-time

  • Product Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India Payomatix Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Position:Product Support SpecialistExperience:2–4 YearsLocation:Gr. NoidaEmployment Type: Full-TimeAbout PayomatixPayomatix is a leading fintech solutions provider, enabling businesses to streamline their payment processes with innovative, secure, and scalable products. We are committed to delivering seamless experiences in the high-risk and mainstream...

  • API Testing Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Infosys Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    API Testing SpecialistRole is specifically for Delhi/NCR area Primary skills:Process, Testing processes, Mobile Automation, BDD Cucumber, API Automation, Appium

  • API Product Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Stellar Consulting Solutions, LLC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: API Product ManagerLocation: Noida | Hybrid mode , 3 days onsite 2 days remoteWorking Hrs: UK Shift TimingsPrior Notes:Must have extensive API Integration, SQL data mapping . Well experienced to sit with engineering teams and be a contributor in the conversationA strong communicator & should be very passionate about his/her workFlexibility on the...

  • Support Specialist

    22 hours ago

    Noida, Uttar Pradesh, India Set & Forget Investors Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time, on-site role located in Noida for a Support Specialist. The Support Specialist will be responsible for providing technical support and troubleshooting, assisting customers with inquiries, analyzing and resolving issues, and communicating effectively with team members and clients to ensure satisfaction.QualificationsStrong...

  • Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India Prospecta Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms:Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...

  • Product Sales Specialist

    1 week ago

    Noida, Uttar Pradesh, India Klyptex Digital Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are hiring a Product Sales Specialist (Closer) responsible for converting inbound leads into enrollments through consultative B2C sales. For more details, please email and share your resume. Required Candidate profileHiring Product Sales Specialist (Closer) EdTech. Handle end-to-end consultative sales, convert leads to enrollments, manage CRM,...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India iNextErp Solutions Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniNextErp Solutions is dedicated to delivering innovative and cutting-edge solutions to businesses across various industries. Specializing in IT consulting, custom software development, data analytics, cloud solutions, and ERP system integrations, iNextErp Solutions aims to streamline business operations. The company provides tailored...

  • Sales Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India Itech ecommerce pvt. Full time ₹ 1,23,330 - ₹ 4,32,460 per year

    Profile: Sales Support SpecialistExperience: Minimum 2 yearsSalary: As per company NormsProficiency with MS Excel is MustJob Role-Maintain an organized and accessible file system for administrative and sales professionals.Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales...

  • Sales Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India iTech Ecommerce Pvt Ltd (Channel Partner of Alibaba) Full time ₹ 1,23,116 - ₹ 4,35,936 per year

    Profile: Sales Support SpecialistExperience: Minimum 2 yearsSalary: As per company NormsProficiency with MS Excel is MustJob Role:Maintain an organized and accessible file system for administrative and sales professionals.Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales...

  • Customer Support Specialist

    3 days ago

    Noida, Uttar Pradesh, India Thinkwht Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionThinkWHT is an innovative education company that empowers learners with industry-relevant skills and real-time experience to unlock opportunities. We aim to build future-ready leaders by providing a hub of innovation and career excellence. Our mission is to equip individuals with the tools they need to succeed in their respective...