L1 Desktop Support Engineer

4 days ago

Mangalore, Karnataka, India TRDFIN Support Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Job Title:
Desktop Support Engineer (Fresher)

Job Type:
Full-Time | Rotational Shift

Experience Required:
Fresher

Note:
Salary Range:

Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month

Night Shift Allowance- Per day ₹250

Key Responsibilities:

  • Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.
  • Provide hardware support, including assembly, upgrades, and basic troubleshooting.
  • Assist with installation and configuration of standard software and updates.
  • Handle basic networking issues including DNS, DHCP, VPN, Firewall configuration.
  • Set up and troubleshoot MS Outlook (configuration, backup, restore).
  • Support user account management in Active Directory (add/delete/disable).
  • Manage BitLocker encryption and recovery processes.
  • Install and troubleshoot network printers and scanners.
  • Perform antivirus installation, update, and system virus protection checks.
  • Provide remote desktop support and on-site troubleshooting as needed.
  • Coordinate with hardware vendors for repairs and warranty claims.
  • Maintain inventory of IT assets (hardware and software).

Key Skills & Competencies:

  • Basic knowledge of computer hardware and operating systems
  • Familiarity with networking protocols and concepts
  • Understanding of Microsoft Office Suite and Outlook
  • Good problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Eagerness to learn and grow within the IT field

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