General Support Agent

Job Title: General Support AgentLocation: MangaloreJob Type: Full-time Shift: Rotational shiftSalary upto - 4 LPAJob OverviewAgents are required to handle customer interactions via chat, and ticketing channels to deliver efficient, high-quality support.●Chat Support (billing and technical support):•Engage in real-time customer support via chat,...

Job Specification: General Support Agent (fully blended):About Us:unifyCX ) is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of...

Role : Geni AI and Agentic AI DeveloperExp : 4 + YrsLocation : MangaloreJD:Technical Skills RequiredStrong proficiency in Python and frameworks like LangChain, AutoGPT, OpenAI Function Calling, or Semantic Kernel.Experience with LLMs, prompt engineering, and tool-augmented agents.Familiarity with agentic frameworks (e.g., BabyAGI, CrewAI, MetaGPT,...

Job Title: Admin Agent Location: Mangalore Job Type: Full-time Shift Details: Rotational Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology...

Job Title: Admin Agent Location: Mangalore Job Type: Full-time Shift Details: Rotational Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology...

**Job OverviewAgents are required to handle customer interactions via chat, and ticketing channels to deliver efficient,high-quality support.● Chat Support (billing and technical support):• Engage in real-time customer support via chat, addressing questions, troubleshooting issues, andproviding guidance on product usage, using clear and concise...

Job Title:Inbound Customer Service AgentLocation:MangaloreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeAbout UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel...

Who We Are:unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a...

Job Title: Tech Support AgentLocation: MangaloreJob Type: Full-time Shift: Rotational shiftSalary upto - 4 LPAWe are looking for a Technical Support Engineer – Chat & Ticketing to join our team. The role involves handling customer interactions via chat and ticketing channels, providing billing and technical support, and ensuring high levels of customer...

Job Description: Analyst - Customer SupportRole: Customer SupportDesignation: Junior Analyst / AnalystWork Location: MangaloreShift: 9 hours per day, Includes Night ShiftAbout UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a...