Lead – Website

About Quick Heal

Quick Heal Technologies Ltd
.
is India's most trusted name in cybersecurity innovation. With a legacy of over 30 years, we've grown from a garage-born antivirus start-up to a globally respected, publicly listed cybersecurity product company with a market capitalization of INR 2,500 Cr and revenues approaching INR 400 Cr.

Quick Heal has transformed from protecting individual users under the Quick Heal brand to safeguarding businesses of every size with our enterprise-grade
Seqrite
portfolio. Our mission - Innovate. Simplify. Secure. drives everything, we do.

We are home to India's largest indigenous malware and threat research lab, and the creators of industry
- first innovations like and SiA
, a Gen-AI powered analyst assistant. Our product stack spans Endpoint Protection, XDR, Zero Trust, Threat Intelligence, Data Privacy, and beyond - built upon a robust Cybersecurity Mesh Architecture.

Quick Heal Academy (QHA)
is a leading institute for cybersecurity education and training. We collaborate with universities and organizations to build skilled professionals and strengthen the global cybersecurity ecosystem.

Quick Heal drives impactful
CSR
initiatives through its foundation, focusing on education, employability, vocational training, and cybersecurity awareness—contributing to a safer, inclusive, and sustainable future.

Job Description

Position: Lead – Website & Social Commerce

Experience: 8+ Years

The
Lead – Website & Social Commerce
will own and scale the
direct-to-consumer (D2C) business
via our
website
and
social commerce channels
. This role combines
P&L ownership
,
performance marketing leadership
, and
content-driven commerce strategies
to maximize revenue and profitability.

You will proactively drive business growth by
experimenting with new models
,
collaborating with agencies and internal stakeholders
, and
delivering exceptional customer experience
across all digital touchpoints.

Job Description:

Business & Revenue Growth

• Own P&L
  for D2C and social commerce channels, ensuring
  profitable and sustainable growth
  .
• Proactively drive business
  by exploring
  new commerce models, innovative campaigns
  to maximize revenue.
• Optimize
  marketing spends
  while improving
  return on investment
  .

Website & Social Commerce Strategy

• Lead
  website strategy
  , ensuring
  world-class UX/UI, fast checkout,
  and
  personalized journeys
  for customers.
• Build and scale
  social commerce initiatives
  across Instagram, Facebook, YouTube, and emerging platforms.
• Design
  content-led commerce campaigns
  that leverage brand storytelling to drive sales.

Performance Marketing & SEO

• Work closely with the
  performance marketing agency
  to drive
  customer acquisition, retargeting, referral, and affiliate programs
  .
• Partner with the
  SEO agency
  to improve
  organic visibility, search rankings, and content performance
  .

Cross-Functional Collaboration

• Work with the product team
  to improve offerings like
  Quick Heal Antivirus
  and
  Quick Heal AntiFraud
  , using consumer insights to guide optimization.
• Partner with
  Brand, IT, Strategy, and other stakeholders
  to ensure consistent brand messaging and commerce execution.

Analytics & Reporting

• Set up
  dashboards and reports
  to track KPIs like
  traffic, GMV, CAC, CLV, ROAS,
  and
  social commerce contribution
  .
• Present insights and recommendations to leadership for
  strategic decision-making
  .

Ecosystem Engagement

• Collaborate with influencers, marketplaces, affiliate partners, and other ecosystem players to
  drive both business and brand outcomes
  .

Key Deliverables

• Achieve
  D2C revenue targets
  and deliver
  profitable unit economics
  .
• Grow
  social commerce revenue contribution
  to overall digital P&L.
• Drive
  double-digit YoY growth
  in D2C transactions and customer acquisition.
• Build a
  best-in-class website experience
  optimized for conversions.
• Launch
  data-backed personalization strategies
  to increase retention and repeat purchases.

Required Skills

• Proven experience in
  P&L management
  and
  scaling D2C businesses
  .
• Expertise in
  website commerce platforms
  (Shopify, Magento, WordPress).
• Deep understanding of
  SEO, SEM, GEO
  , and
  social commerce ecosystems
  .
• Hands-on knowledge of
  performance marketing tools
  and
  affiliate management
  .
• Strong
  analytics capabilities
  with GA4, Tag Manager, and heat-mapping tools.

Desired Traits

• Growth-driven
  , constantly experimenting to find newer ways to scale transactions.
• Creative yet
  data-backed decision-maker
  .
• Excellent stakeholder management and influencing skills.
• Passionate about combining
  storytelling with commerce
  .