Front Office Trainer,Job Description
1 day ago
FRONT OFFICE TRAINER JOB DESCRIPTION
Who We Are We are the India's 1st naturally raised healthy chicken brand. Our journey began in 2020. We help farmers grow chicken and eggs naturally and offer same to consumers with end to end supply chain up to retail end. Founded by Mr. Saikesh & Mr. Sami. Our Vision Support local farmers and bring natural, wholesome to each home in India. Our Purpose We produce some of the highest quality meat and our mission continues to create a healthier future. Our Values Always embracing change Always committed to Hygiene Always following protocol Always providing 5 star experience and premium quality. Your Role We are looking for a professional and customer-oriented back office trainer to supervise daily backend store operations. As the back office trainer, you will make sure that all backend staff is trained with high safety and sanitation standards.
Your role will include supervising the back office and maintaining a fully- stocked inventory and complying with. To be successful in this role, you should be able to manage staff and overseeing employee and schedule back office staff training.
You need to have good people skills, a professional appearance, and be highly organized to be a successful back office trainer. You should have previous customer service and office management experience. Join us in maintaining high standards at retail stores and driving our organization's growth Your Responsibilities
- Manage back office staff and coordinate orders
- Train back office staff in butchering,cutting, grinding and preparing cuts for sale.
- Design service flow and training at back office.
- Train staff for kitchen handling for example cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive.
- Train staff on Weighing, packaging, pricing, and displaying products.
- Keeping records, budgets, and inventory.
- Performing quality inspections on meats and other products.
- Adhering to food safety and sanitation controls.
- Train staff on greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments.
- Train staff for coordinating deliveries or order pickups.
- Train back office staff to read billing orders and perform on time avoiding waiting time for customer
- Check hygiene and temperature, cleanliness and butchering standards.
- Schedule back office staff shifts.
- Train back office staff to work in collaboration with the front office staff.
- Inform for supplies and equipment, as needed.
- Train back office staff on mandatory uniform and sanitation standards.
- Train back office staff to store products in compliance with safety practices.
- Keep weekly and monthly performance reports.
- Handle conflicts between staff.
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