Back Office Trainer

10 hours ago

Hyderabad, Telangana, India Kezan consulting Full time ₹ 1,70,000 - ₹ 2,78,350 per year
BACK OFFICE TRAINER JOB DESCRIPTION
Company Overview:
Kezan Consulting is a leading provider of Human Resources Services in India. Our mission is to support local farmers and bring natural, wholesome Country Chickens to each home in India. We are committed to maintaining high standards at retail stores and driving our organization's growth.
Role and Responsibilities:
The Back Office Trainer will be responsible for supervising and training the back office staff in daily backend store operations. The key responsibilities include:
  • Managing back office staff and coordinating orders
  • Training back office staff in butchering, cutting, grinding, and preparing cuts for sale
  • Designing service flow and training at the back office
  • Training staff for kitchen handling, including cleaning and maintaining tools and equipment
  • Ensuring displays and signage are accurate and attractive
  • Training staff on weighing, packaging, pricing, and displaying products
  • Keeping records, budgets, and inventory
  • Performing quality inspections on meats and other products
  • Adhering to food safety and sanitation controls
  • Training staff on greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments
  • Coordinating deliveries or order pickups
  • Reading billing orders and performing tasks on time
  • Checking hygiene, temperature, cleanliness, and butchering standards
  • Scheduling back office staff shifts
  • Working in collaboration with the front office staff
  • Informing for supplies and equipment, as needed
  • Ensuring compliance with mandatory uniform and sanitation standards
  • Storing products in compliance with safety practices
  • Keeping weekly and monthly performance reports
  • Handling conflicts between staff
Candidate Qualifications:
The ideal candidate for this role should have:
  • BSC/BA degree or Diploma in Hospitality or Hotel Management or relevant field
  • Proven experience in kitchen handling and butchering techniques
  • Ability to manage a team in a fast-paced work environment
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in teaching
  • Phenomenal communication, presentation, and public speaking skills
  • Organizational and time management abilities
  • Critical thinking and decision-making
  • Strong communication skills with the ability to work well with people across different cultures
Required Skills:
  • Kitchen handling
  • Butchering techniques
  • Team management
  • Effective teaching
  • Communication skills

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