Technical Support

20 hours ago

Pune, Maharashtra, India Stackfusion Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job Description:
We are seeking a Technical Support professional to join our team. The ideal candidate will be responsible for
providing excellent customer service and technical support to our clients.
Responsibilities:
  • Virtual and Pan-India on-site Support as per requirement.
  • Act as the primary point of contact for clients and provide technical support via phone, email, and chat
  • Resolve customer issues and inquiries in a timely and efficient manner
  • Communicate with the development team to escalate any technical issues that require attention
  • Provide training and guidance to clients on how to use our parking automation products and services
  • Assist clients with system integrations and customizations as per their requirements
  • Analyze client data to identify any areas of improvement and suggest solutions to optimize their experience
  • Providing required reports to clients
  • Collaborate with internal team for other functions
Requirements:
  • BSC in Computer Science or a related field
  • Strong understanding of Fullstack technologies including Python, and frameworks such as Django
  • Knowledge of deployment on cloud servers like AWS, Digital Ocean etc.
  • Experience in a client-facing role, preferably in a technical support or customer service capacity
  • Ability to communicate technical information to non-technical clients in a clear and concise manner
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Willingness to work in a rotational shift environment, including weekends and holidays if required
Process:
  1. HR Interview
  2. Technical Interview
  3. Assignment Round
  4. Operations Round

  • QA Technical Support

    1 day ago

    Pune, Maharashtra, India 19 Job Support Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    IT Experience: years Skills: UI Automation - Robot, Python testing, Java code, Linux, CI/CD Concepts, AWS and knowledge on tools like Jenkins, Maven

  • Software Support Engineer

    7 days ago

    Pune, Maharashtra, India workday technical consultant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute...

  • Technical Support

    1 week ago

    Pune, Maharashtra, India Stackfusion Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are seeking a Technical Support professional to join our team. The ideal candidate will be responsible forproviding excellent customer service and technical support to our clients.ResponsibilitiesVirtual and Pan-India on-site Support as per requirement.Act as the primary point of contact for clients and provide technical support via phone,...

  • Technical Support

    1 week ago

    Pune, Maharashtra, India Hiresquad Full time ₹ 3,60,000 - ₹ 4,32,000 per year

    Only FOR PUNE / Technical Support / International BPOTechnical Support Analyst || International BPO 'FOR PUNE ONLYCANDIDATES HAVING NOTICE PERIOD OF MORE THAN A WEEK PLS DO NOT APPLYOK TO DO NIGHT SHIFTS AS WELLLOOKING FOR IMMEDIATE JOINERFRESHER CAN ALSO APPLY (Must have Technical Knowledge)OR1 Yr of Technical Support Exp (Must have Technical...

  • Technical Support

    1 week ago

    Pune, Maharashtra, India Mphasis Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Tr Transctn Procng Off Job Title: Technical Support / Helpdesk Designation: Tr Transctn Procng Off Location: Mph-Cybercity Tower 4, Pune, IN Job Summary: We are seeking a motivated and detail-oriented individual to join our team as a Technical Support / Helpdesk professional. The ideal candidate will possess strong typing skills and a foundational...

  • Technical Support

    3 days ago

    Pune, Maharashtra, India Openview Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    L2 Engineer – Network & Hardware Technical Support / Desktop Support Location: Ranjangaon, Pune (On-site) Experience: 2–4 Years Joining: Immediate Joiner Preferred Open Position: 1 Only Employment Type: Full-Time Role Overview:We are seeking a highly skilled L2 Engineer with strong expertise in networking and hardware support. The ideal candidate will be...

  • Technical Support

    2 weeks ago

    Pune, Maharashtra, India Softcell Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Designation- Technical SupportLocation- PuneShift- 24*7Experience: 2+ YearEducation: Preferably BE in IT/Computers, B.Sc ITKey Responsibilities:Candidate will be responsible for implementing, configuring, and supporting ManageEngine's suite of IT management solutions.Candidate will work closely with customers to understand their requirements, provide...

  • Technical Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Maitreyee It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear Candidate,We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer...

  • It Technical Support Engineer

    1 day ago

    Pune, Maharashtra, India Tata Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear Candidate,We at TATA Technologies looking for an experienced candidate for Technical IT Support for Pune location. Please check the below JD FYIJob Title: Technical IT SupportTotal Exp: 3-5 YearsLocation: PuneNotice Period: Immediate-30 DaysJob Summary:The VIP Support Technical Engineer is responsible for providing high-level technical support to the...

  • Technical Support Engineer

    23 hours ago

    Pune, Maharashtra, India Talent Bee Consulting Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Ideal Candidate2-4 years in Technical Support in Industrial Automation / SPM industryGood communication skills Organisation A well established industrial automation company Role We are seeking a highly motivated and skilled Technical Support Engineer to join our client, a leading Industrial Automation company. The successful candidate will play a crucial...