Technical Support

12 hours ago


Pune, Maharashtra, India Stackfusion Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description
We are seeking a Technical Support professional to join our team. The ideal candidate will be responsible for

providing excellent customer service and technical support to our clients.

Responsibilities

  • Virtual and Pan-India on-site Support as per requirement.
  • Act as the primary point of contact for clients and provide technical support via phone, email, and chat
  • Resolve customer issues and inquiries in a timely and efficient manner
  • Communicate with the development team to escalate any technical issues that require attention
  • Provide training and guidance to clients on how to use our parking automation products and services
  • Assist clients with system integrations and customizations as per their requirements
  • Analyze client data to identify any areas of improvement and suggest solutions to optimize their experience
  • Providing required reports to clients
  • Collaborate with internal team for other functions

Requirements

  • BSC in Computer Science or a related field
  • Strong understanding of Fullstack technologies including Python, and frameworks such as Django
  • Knowledge of deployment on cloud servers like AWS, Digital Ocean etc.
  • Experience in a client-facing role, preferably in a technical support or customer service capacity
  • Ability to communicate technical information to non-technical clients in a clear and concise manner
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Willingness to work in a rotational shift environment, including weekends and holidays if required

Process

  • HR Interview
  • Technical Interview
  • Assignment Round
  • Operations Round

Skills: technical support,linux,bsc graduate,communication,customer service,multitasking,analytic problem solving,phone support,django framework,chat support,aws,computer science,chat,python



  • Pune, Maharashtra, India workday technical consultant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our...

  • Technical Support

    6 days ago


    Pune, Maharashtra, India Artech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Based within the Payment Gateway Services Division space you will provide 1st and 2nd level technical support to our internal and external customersTechnical and general support is provided to customers following phone or email requests from both internal and external customersYou will need to bring with you to this role your drive to learn and develop as...

  • Technical Support

    21 hours ago


    Pune, Maharashtra, India Mphasis Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Tr Transctn Procng Off Job Title: Technical Support / Helpdesk Designation: Tr Transctn Procng Off Location: Mph-Cybercity Tower 4, Pune, IN Job Summary: We are seeking a motivated and detail-oriented individual to join our team as a Technical Support / Helpdesk professional. The ideal candidate will possess strong typing skills and a foundational...

  • TECHNICAL SUPPORT

    1 week ago


    Pune, Maharashtra, India catch skills hr services Full time € 30,000 - € 50,000 per year

    HIRINGMust - German language skills C1 or higherTECHNICAL SUPPORTIT-Support Mitarbeiter:in (m/w/d) No. of Vacancies: 3 openingsLocation & Working Model Primary Location: Eggenfelden (on-site office)Key Responsibilities First-line support: prompt response to customer inquiries via phone & ticket system Ensure high customer satisfaction and resolution rates...

  • Technical Support

    2 days ago


    Pune, Maharashtra, India Softcell Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Designation- Technical SupportLocation- PuneShift- 24*7Experience: 2+ YearEducation: Preferably BE in IT/Computers, B.Sc ITKey Responsibilities:Candidate will be responsible for implementing, configuring, and supporting ManageEngine's suite of IT management solutions.Candidate will work closely with customers to understand their requirements, provide...


  • Pune, Maharashtra, India Dobot Robotics Full time

    Provide expert technical support to our channel partners and end users Your primary tasks will be to support, train and develop our users and partners in India . Technical support will be handled through either email, telephone or on site at our users' premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:...


  • Pune, Maharashtra, India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...


  • Pune, Maharashtra, India Critical Start Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OverviewWe are seeking a Manager of Technical Support to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The Manager of Technical Support will be responsible for leading and overseeing the technical support team, ensuring high-quality customer service, efficient problem...


  • Pune, Maharashtra, India Paksha Kitchen Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPaksha Kitchen Pvt. Ltd. is India's leading multi-brand cloud kitchen company, offering innovative food concepts like premium event catering, authentic regional thalis, traditional biryanis, Indian street food, and more. The company blends technology, standardized processes, and culinary research to deliver high-quality food solutions...


  • Pune, Maharashtra, India CludoBits IT Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCludoBits IT Solutions Pvt Ltd is a leading technology solutions provider, delivering innovative and cost-effective solutions to clients. As an esteemed OEM business partner with industry titans such as IBM, Dell, HP, Lenovo, and Cisco, we specialize in IT Infrastructure, Networking, and System Integration. Our state-of-the-art IT...