Front Desk and Admissions Counselor

7 days ago

Delhi, Delhi, India TOP CREW AVIATION Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job description

Job Title: Front Desk Executive

Location: Delhi

Job Type: Full-time

Salary: / Month

About Us:

Top Crew Aviation is a leading pilot training academy with more than 15 years of experience in the aviation industry. As a member-owned organization, we prioritize excellence in all aviation services we offer. With a vision to create a bright future for commercial pilots, we provide worldwide pilot training through our network of flying training schools in India, the USA, South Africa, and Europe.

Job Summary:

The Front Desk Executive cum Counselor is responsible for managing the front office operations, providing a welcoming environment for visitors, and offering professional counseling or guidance to students and parents. This dual role involves both administrative and interpersonal skills to ensure efficient office management and excellent client experience.

Key Responsibilities:

  • Greet and assist all visitors or clients with professionalism, ensuring a positive first impression.
  • Handle phone, email, and in-person inquiries, providing accurate information about programs or services.
  • Conduct walk-in counseling sessions to understand client/student needs and recommend suitable options.
  • Manage front desk operations including appointment scheduling, record maintenance, and reception upkeep.
  • Support enrollment and onboarding processes by coordinating documentation and follow-ups.
  • Maintain inquiry and counseling databases, preparing regular reports for management.

Qualifications:

  • High school diploma or higher.
  • Prior experience in a similar front office or customer-facing role.
  • Good communication and organizational skills.
  • Pleasant personality and professional appearance.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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