Admin Manager

3 days ago

Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

  • Manage day-to-day operations across multiple departments: Sales, Technical, HR, Journal Publishing, and CRM.

  • Lead the sales team to meet monthly and quarterly targets through effective lead tracking and conversion.

  • Develop strategies to attract new clients, upsell services, and drive business growth.

  • Coordinate with technical experts and academic writers to ensure timely, high-quality project delivery.

  • Monitor quality standards, academic integrity, and resolve any delivery issues.

  • Work with HR to recruit, train, and manage staff performance across teams.

  • Foster a positive work culture and handle internal team coordination and conflict resolution.

  • Supervise journal publishing support activities including formatting, plagiarism checks, submission processes, and reviewer communications.

  • Oversee CRM system usage to track client interactions, tasks, and follow-ups efficiently.

  • Analyze CRM and client data to improve service quality and identify new opportunities.

  • Prepare monthly revenue and performance reports with insights for improvement.

  • Take ownership of revenue goals and implement strategies to achieve them.

  • Maintain strong communication with clients and ensure high satisfaction throughout the service lifecycle.

  • Bring strategic thinking, operational efficiency, and leadership to support overall company growth.

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