Executive - Customer Experience ( NPS )

**. Must be willing to work in an environment that requires 100% phone-based customer interaction** **- Excellent verbal and written communications skills, with a clear distinct voice** **- Conduct regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actions** **- Work in a team environment, effectively...

**Job Title**: NPS Executive **Location**: Lower Parel, Mumbai **Department**: Customer Experience / CRM **Reports To**: Customer Experience Manager **About Kalki Fashion**: Kalki Fashion is a leading luxury ethnic wear brand known for its handcrafted designs, premium fabrics, and exceptional shopping experience—both online and in stores. We aim to...

Job Title: NPS ExecutiveLocation: Lower Parel, MumbaiDepartment: Customer Experience / CRMReports To: Customer Experience ManagerAbout Kalki Fashion:Kalki Fashion is a leading luxury ethnic wear brand known for its handcrafted designs, premium fabrics, and exceptional shopping experience—both online and in stores. We aim to create memorable journeys for...

Job Title: NPS ExecutiveLocation: Lower Parel, MumbaiDepartment: Customer Experience / CRMReports To: Customer Experience ManagerAbout Kalki Fashion:Kalki Fashion is a leading luxury ethnic wear brand known for its handcrafted designs, premium fabrics, and exceptional shopping experienceboth online and in stores. We aim to create memorable journeys for every...

Customer Support Executive / Team Lead Experience Required: **Customer Support Executive: 0-2 years** Team Lead: 4-6 years (with team management experience) Key Skills & Requirements: **Empathy: Understand and address customer concerns with patience and care.** Product Knowledge: Deep understanding of our product/services to offer effective support....

**. Must be willing to work in an environment that requires 100% phone-based customer interaction** **- Excellent verbal and written communications skills, with a clear distinct voice** **- Conduct regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actions** **- Work in a team environment, effectively...

Primary responsibilities:The role involves building & managing relationships with HR & Finance teams across corporates for offering NPS proposition under Employer-Employee proposition.The role includes delivering corporate presentations, facilitating onboarding of employees, contribution management & employee support.The role should ensure seamless...

Job Purpose The purpose of the job is to be responsible for acquiring and managing corporate relationships for Corporate NPS The person will be responsible for Business Development Corporate Relationship Onboarding Nurturing Onboarded Relationships increasing penetration of NPS registration and NPS Corpus within the Corporate employee universe The role...

We are looking for someone passionate about improving how customers experience our brand across all touchpoints. This role will focus on identifying pain points, designing solutions, and driving initiatives that improve customer satisfaction and NPS. The right person will be hands-on, analytical, and able to work with teams across product, operations, and...

Job Purpose To support AUM growth for Tata Capital and Tata Pension Fund by actively engaging with individual Central and State Government employees who are existing NPS subscribers educating them about the benefits of switching to Tata PFM and assisting them through the switching process The role requires strong field-level execution trust-building with...