Senior CRM Specialist

5 days ago

Bengaluru, Karnataka, India WSA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Driven by the passion to improve quality of people's lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

What you will do
  • Utilizing tools like Power Automate, Scribe, SSIS or any other integration tool that could be used for building new integrations for existing countries or building new integrations for new countries which we need to onboard.
  • Develop features in Dynamics CRM using the Dynamic CRM framework, .net, pluings, java etc.
  • Daily support (2nd/3rd line) working and maintaining workflows, maintaining, and updating global meta data, system views, power BI reports and dashboards, and other technical areas of CRM doing Configuration and Customizations.
  • Build integration as required using Power Automate or any other integration tools.
  • Participate in daily stand-ups with the Retail CRM Team. Update daily tasks and ask for help if required.
  • Stay on top of new functionality and new opportunities for utilizing CRM Online (Dynamics 365) and related integration
What you bring

  • 5+ years of experience in Dynamics 365 development.

  • Experience with Dynamics CRM integration tools (Power Automate, Scribe, SSIS)

  • Experience with doing Support and be able to communicate with many different type of persons.
  • Experience (2nd/3rd line) support and maintaining workflows, maintaining, and updating global metadata, system views, reports and dashboards, and other technical areas of CRM (Configuration and Customization)
  • Experience with .Net (C#) based software development inside Dynamics CRM (javascrips, plugins, etc)tools as business enablers
  • Should have good understanding of different software architectures
Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

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