CRM - Specialist

4 days ago

Bengaluru, Karnataka, India Medibuddy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a detail-oriented and data-driven CRM Specialist to join our Customer Lifecycle team. As a CRM Specialist, you will be responsible for executing customer lifecycle campaigns, driving engagement, retention, and customer satisfaction through effective use of CRM tools and automation platforms. You will play a key role in understanding customer behavior and implementing targeted communication strategies.

Key Responsibilities:

1. Execute and manage CRM campaigns across the customer lifecycle (onboarding, engagement, retention, and re-engagement).

2. Work with customer data to identify touchpoints, pain points, and opportunities for engagement.

3. Build and run personalized communication plans and loyalty programs to drive customer stickiness.

4. Assist in the development of strategies to reduce churn and improve retention metrics.

5. Collaborate with cross-functional teams (marketing, product, sales) to ensure alignment in lifecycle communication.

6. Monitor campaign performance, track KPIs, and generate reports to measure effectiveness.

7. Segment customer data and implement targeted strategies for each segment.

8. Leverage marketing automation and CRM tools (e.g., CleverTap, MoEngage) for campaign execution.

Qualifications:

Education: Bachelors degree in Marketing, Business Administration, or related field.

Experience: 2-5 years of experience in CRM, customer lifecycle campaigns, or customer engagement roles.

Technical Skills:

Strong knowledge of CRM systems, customer segmentation, and journey mapping.

Hands-on experience with marketing automation platforms (CleverTap, MoEngage, or similar).

Proficiency in MS Excel and data analysis tools.

Strong analytical and problem-solving abilities.

Excellent communication and presentation skills.

Ability to manage multiple campaigns/projects simultaneously.

  • CRM Specialist

    3 days ago

    Bengaluru, Karnataka, India Indegene Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Date: 15 Sept 2025Location:Bangalore, KA, INJob DescriptionWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that...

  • crm

    4 days ago

    Bengaluru, Karnataka, India Karthika Consulting & Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWeAssist, a service under Karthika Consulting & Solutions, specializes in assisting Health Insurance customers with a hassle-free Reimbursement Claim Experience. With a focus on solving reimbursement cases and ensuring customer satisfaction, WeAssist handles the complex paperwork and claim process while individuals can focus on patient...

  • CRM Specialist

    5 days ago

    Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Wayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....

  • CRM Specialist

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Wayground Full time

    Wayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....

  • Principal CRM

    17 minutes ago

    Bengaluru, Karnataka, India Moniepoint Full time

    Who we areMoniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.Since 2019, Moniepoint's technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023...

  • Customer Relationship Management Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Daiwik Housing Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionDaiwik Housing Pvt LtdRole DescriptionThis is a full-time, on-site role for a Customer Relationship Management (CRM) Specialist located in Bengaluru. The CRM Specialist will be responsible for managing customer relationships, tracking sales, developing CRM strategies, and ensuring customer satisfaction. The day-to-day tasks involve...

  • Test Lead – Sales- CRM Platform

    2 weeks ago

    Bengaluru, Karnataka, India Birlasoft Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Test Lead – Sales- CRM Platform- Microsoft D365 Birlasoft is seeking a skilled Test Lead/Specialist – Sales - CRM Platform - Microsoft D365. The ideal candidate should have a minimum of 5 years of experience in Testing with Sales - CRM Platform . The preferred location for this position is Bangalore. Educational Background: Post...

  • Desktop Support Specialist

    3 days ago

    Bengaluru, Karnataka, India Bhavnaditya Accounting And Order Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring Technical Support Specialist (Remote). Support via chat/email/phone, troubleshoot Windows/software issues, use CRM tools, ensure customer satisfaction. Requires prior support experience & strong Windows OS skills.

  • PPC Specialist

    2 days ago

    Bengaluru, Karnataka, India Ralecon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRalecon is a digital marketing company dedicated to delivering the results demanded by our valued clients. We provide comprehensive digital marketing solutions across various sectors, from small businesses to global corporations. Our mission is to enhance the online presence of our clients and make their businesses thrive by providing...

  • Inside Sales Specialist

    7 days ago

    Bengaluru, Karnataka, India NextNation Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Inside Sales Specialist-NextNationLocation:HSR Layout, BangaloreAbout The RoleAre you a driven communicator with a passion for helping people achieve life-changing goals? NextNation is on the lookout for a motivatedInside Sales Specialist to join our fast-growing immigration consulting team. You'll play a key role in guiding individuals through the complex...