Jr. Technical Support Engineering

1 week ago

Gurgaon, Haryana, India CloudLabs Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please follow us here:

Website:

LinkedIn:

CloudLabs Inc

Email us
:

What we offer:

  • We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
  • Competitive pay package.
  • Attractive policy, medical insurance benefits, industry leading trainings.

Job Summary

We are looking for a
Junior Technical Support Engineer
to join our dynamic team. In this role, you will provide technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to our software solutions—primarily built on
Java
and
Python
, with a strong focus on
security technologies including PKI
(Public Key Infrastructure).

This is an excellent opportunity for early-career engineers who are passionate about customer success, problem-solving, and working on secure software platforms.

Key Responsibilities

  • Respond to support tickets and technical inquiries from customers via email, chat, and ticketing systems.
  • Troubleshoot and resolve issues related to Java and Python-based applications.
  • Investigate and assist with cryptographic protocols, certificate validation, key management, and other PKI-related functions.
  • Reproduce customer-reported issues in internal environments and work with engineering teams for resolution.
  • Write and maintain support documentation, knowledge base articles, and diagnostic tools.
  • Escalate complex technical issues to senior support engineers or development teams as needed.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-3 years of experience in a technical support or engineering role.
  • Proficient in
    Java
    and
    Python
    for debugging and scripting tasks.
  • Understanding of
    PKI concepts
    including X.509 certificates, SSL/TLS, digital signatures, and keystores.
  • Familiarity with tools such as keytool, openssl, or similar.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.

Preferred Qualifications

  • Experience working with REST APIs, and tools like Postman.
  • Exposure to Linux/Unix environments and command-line tools.
  • Understanding of secure coding practices and security-first design.
  • Experience with ticketing systems like Service Now, Jira.

Experience required: 2-3 years of Experience

Job type: Onsite -Gurugram

Job Location: India

  • Jr. Architect

    1 week ago

    Gurgaon, Haryana, India Decons Architecture & Interior Full time ₹ 4,20,000 per year

    HiDecons Company is hiring for jr. architect who can support sr. architects by creating designs, technical drawings, and construction documents . Also help in conducting site visits.Key Responsibility is to collaborate with team members and consultants , researching building codes and materials, coordinating project details and managing documentation from...

  • Technical Support Engineer

    1 day ago

    Gurgaon, Haryana, India Ahead WebSoft Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description:Ahead WebSoft Pvt. Ltd. is a software development company based in Gurugram, India, dedicated to creating outstanding software products. Our customer-centric approach allows us to work with clients across various domains and project sizes. We deliver cost-effective solutions tailored to meet customer expectations through our hardworking...

  • Jr. sales associate

    1 week ago

    Gurgaon, Haryana, India My Wall Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionMyWall is a revolutionary platform that empowers creators to turn their passion into limitless opportunities. We view influencers as powerful individuals who can transform and amplify businesses with a single post. MyWall offers ultimate tools for creators to gain perks, income opportunities, and a thriving platform. For brands, MyWall...

  • Technical Support Engineer

    1 day ago

    Gurgaon, Haryana, India Incedo Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...

  • jr. brand sales associate

    6 days ago

    Gurgaon, Haryana, India My Wall Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionMyWall is a platform designed to turn creators' passions into opportunities. We see influencers as powerful individuals who can transform businesses with a single post. MyWall provides creators with tools to transform content into rewards, offering perks and income opportunities. For brands, MyWall enables seamless collaborations and...

  • Jr. Regional Manager

    3 days ago

    Gurgaon, Haryana, India Seven Hiring Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Jr. Regional ManagerLocation: GurugramMode: HybridExperience: 1–2 YearRole Summary:Seeking proactive Jr. Regional Managers to lead local outreach, sales, and community engagement efforts focused on senior citizens in their respective cities.Key Responsibilities:Promote offerings to senior citizens and their families through on-ground...

  • Technical Support Engineer L1

    2 weeks ago

    Gurgaon, Haryana, India Always Rich Academy Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are looking for a Technical Support Engineer to provide professional assistance and troubleshooting support for software and system-related issues. The candidate will handle installation, configuration, and maintenance tasks while ensuring timely resolution of client concerns.Job Type: Full-timePay: ₹15, ₹20,000.00 per monthExperience:Technical...

  • Jr. Brand Sales Associate

    3 days ago

    Gurgaon, Haryana, India My Wall Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionMyWall is a platform designed to empower creators and brands, transforming content into rewards and opportunities. We see influencers as powerful individuals who can make a significant impact, and we provide them the ultimate tool to thrive, offering perks, income opportunities, and a platform to grow. For brands, MyWall enables seamless...

  • Technical Support Engineer

    5 days ago

    Gurgaon, Haryana, India Birdeye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job TypeFull-timeDescriptionWhy Birdeye?Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience...

  • Technical Support Engineer

    1 week ago

    Gurgaon, Haryana, India Work Fox Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    What will you do:● Be the first line of support for our customers - responding to queries, resolving bugs, and ensuring smooth use of the UnifyApps platform.● Troubleshoot technical issues by analyzing logs, replicating scenarios, and debugging in real time.● Collaborate closely with our engineering, product, and QA teams to solve complex problems and...