IT Service Management Specialist

4 days ago


Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TEMS Consulting


• Should have good knowledge and understanding on ITIL framework and ITSM processes e.g. Incident Management, Problem Management, Change Management, Service Request Fulfillment, Continuous Service Improvement etc.
• Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.)
• Hands on experience in change and deployment management in non-production as well as production environments
• Internal and external could service support (PCF, Azure Oracle Cloud) – Space creation, User access, Service configuration, Coordination of Orgs, Environment troubleshooting,
• SaaS Platform support (HPS/Salesforce/Oracle etc.) – Coordination of setup/integration, Environment troubleshooting, Configuration management, Ongoing maintenance,
• Experience in functional and infrastructure health check automation in non-production environments using open-source tools like Selenium.
• Experience in APM tools (Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds)
• Knowledge on DevOps pipelines, tool chains and their integration
• ITIL V3 or V4 certification is an added advantage

  • Bengaluru, Karnataka, India NTT DATA Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior...


  • Bengaluru, Karnataka, India NTT Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Senior...


  • Bengaluru, Karnataka, India SymphonyAI Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    IntroductionSymphonyAI is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to harness the full potential of data-driven insights. SymphonyAI enterprise applications rapidly...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    GreetingsTCS is hiring...Role: Service Management Specialist (Configuration Management)EXP: 4-6 YEARSLOCATION: Bengaluru** Weekday Walk-In-Drive**Date- 25-Oct-25 (Saturday)Job DescriptionThe associate oversees day-to-day operations of configuration management, planning, coordinating and directing activities that will help in managing and enhancing the CMDB...


  • Bengaluru, Karnataka, India AspireLift Partners Full time ₹ 60,000 - ₹ 80,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support inquiries, ensuring customer satisfaction, and managing customer interactions over the phone. Day-to-day tasks include providing excellent customer service, resolving...


  • Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Salary kExp - 2 yearsRole DescriptionThis is a full-time on-site role for a Customer Service Specialist, located in Bengaluru. The Customer Service Specialist will handle customer inquiries and support requests, ensure customer satisfaction, maintain high phone etiquette, and manage overall customer service and experience. The day-to-day tasks include...


  • Bengaluru, Karnataka, India 1path2peace Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring customer satisfaction. Day-to-day tasks include managing phone...


  • Bengaluru, Karnataka, India Figo Elevators Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Company DescriptionFigo Elevators specializes in providing high-quality, reliable, and safe elevator solutions for residential and commercial properties. Our expert team offers new installations, regular maintenance, and emergency repairs to ensure smooth and efficient vertical transportation. Based in Bengaluru, we pride ourselves on exceptional customer...


  • Bengaluru, Karnataka, India Zone IT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Zone IT Solutions is a leading provider of IT recruitment services with a strong focus on delivering top talent to clients in various industries. We are currently seeking a driven and results-oriented Lead Generation Specialist to join our team and help fuel our growth.RequirementsPosition Overview:As a Lead Generation Specialist at Zone IT Solutions, you...


  • Bengaluru, Karnataka, India The Episodes Full time ₹ 3,50,000 - ₹ 4,00,000 per year

    Company DescriptionEpisodes is an experiential marketing agency specializing in the hospitality industry. We believe in the power of creative storytelling aligned with business goals for effective marketing. Our expertise lies in social media, sales management, and content creation for homestays, farm stays, and boutique hotels. At Episodes, we are committed...