Customer Service Specialist

2 days ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Salary k

Exp - 2 years

Role Description

This is a full-time on-site role for a Customer Service Specialist, located in Bengaluru. The Customer Service Specialist will handle customer inquiries and support requests, ensure customer satisfaction, maintain high phone etiquette, and manage overall customer service and experience. The day-to-day tasks include responding to customer queries, resolving issues, and maintaining records of customer interactions.

Qualifications

  • Customer Support and Customer Service skills
  • Focus on Customer Satisfaction and enhancing Customer Experience
  • Proficient in Phone Etiquette
  • Strong communication skills
  • Ability to handle stressful situations and problem-solving skills
  • Previous experience in customer service roles, especially in the healthcare industry, is advantageous
  • Bachelor's degree or relevant experience in a related field


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