Customer Experience Executive- Backend

2 weeks ago


Mumbai, Maharashtra, India SyncUp Full time ₹ 4,00,000 - ₹ 12,00,000 per year

ABOUT THE ROLE:

 Assist in providing world-class customer care to customers by supporting the
front end/store teams via email, chat and phone.
 Consistently work with other teams to track, solve and innovate our
processes and procedures to provide the best customer care in the world
 Liaise with production to fix individual customer issues and alterations.

  • 6 days of working
  • Rotational weekly offs
  • Excellent communication skills

Key Skills:

 2+ years' experience in customer service in the apparel sector specifically in a back-end role.

 Proficient in MS Office – Excel, Word and email.
 Previous contact center, providing both email & phone support an asset
 Exceptional communication skills, both written and verbal
 Customer service oriented with a natural desire to care for the needs of others
 Deep desire to put drive & effort into your work
 Knowledge and passion for men's fashion and style trends
 Knowledge about men's tailoring, pattern design, garment alterations, and
fabrics preferred


  • Backend Executive

    2 weeks ago


    Mumbai, Maharashtra, India Network Techlab Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Detail.Hiring Backend Coordinator with experience in order processing, quotation preparation, and payment follow-up. The role involves coordinating with sales, accounts, and clients to ensure smooth backend operations and timely documentation.


  • Navi Mumbai, Maharashtra, India Robospecies Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Looking for a detail-oriented MIS & Backend Executive experienced in MIS reporting and backend operations. The candidate will be responsible for data management, report generation, and providing backend support to ensure smooth operational flow. Required Candidate profile*Collect, compile, and analyze data for MIS reporting. *Prepare and circulate daily,...


  • Mumbai, Maharashtra, India Talisman HR Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description:Designation –  Backend ExecutiveNumber of Vacancies –  1Qualification –  Any graduateGender (Male / Female / Trans) –  AnyWork Timings – – 7.00Working Days –  Mon – Sat; 4thSaturday offWork Location –   AndheriOther Employee Benefits – Leave, BonusExperience – 1-3 yearsJob Duration (Regular or fixed term)–...

  • Customer Experience

    1 week ago


    Mumbai, Maharashtra, India Intellihealth Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Experience & Insights AssociateCompany: Truemeds IndiaLocation: Mumbai (Work from Office)Working Days: Monday to Saturday (6 Days a Week)Employment Type: Full-timeCompensation: Competitive salaryRole OverviewWe are seeking enthusiastic and customer-oriented Customer Insights Executives to join our dynamic team.Your primary responsibility...

  • Backend IT Sales

    6 hours ago


    Navi Mumbai, Maharashtra, India CHANGE Networks Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Join Multinational IT and Networking Distribution @ CHANGE networks, Navi Mumbai, India.CHANGE Networks is a leading multinational technology company specializing in software development and the distribution of networking equipment worldwide. Headquartered in Dubai, CHANGE operates international offices in India, Hong Kong, and China, serving customers...

  • RL Customer Experience

    10 hours ago


    Mumbai, Maharashtra, India Hindalco Industries Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Please note: This role is for Eternia Business.1) Job Purpose: Support fabricators in execution of customer orders on time, ensuring maximum customer satisfactionQuality check at different stages of fabrication and installation to ensure quality products are delivered to end customerAssistance in Building Capacity of fabricators workforce through skill...


  • Navi Mumbai, Maharashtra, India CeeQ Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.Job Responsibilities• Handle customer queries via chats, calls and emails• Track order status, delivery timelines, and customer feedback.• Maintain CRM records and assist in reporting and data analysis.Job Qualifications• Bachelor's degree in a relevant field with 0-2...

  • Customer Experience

    1 hour ago


    Mumbai, Maharashtra, India Saphed Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Customer Experience & Operations AssociateLocation: MumbaiType: Full-time (On-site)About the roleWe are looking for a proactive and warm Customer Experience & Operations Associate who will be the bridge between our customers and our internal teams. This role is for someone who enjoys talking to people, solving problems in real time, and taking full ownership...


  • Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Customer Experience

    2 weeks ago


    Mumbai, Maharashtra, India BookMyShow Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    BookMyShow is India's biggest entertainment company. We are the go to entertainment platform for millions of transacting users who watch movies and out of home entertainment. We also produce and manage the biggest music events, live performances, sports, plays across India such as Lollapalooza, Coldplay, Ed Sheeran, Bandland, Guns N' Roses, U2, Cirque De...