Customer Service Executive

4 hours ago


Navi Mumbai, Maharashtra, India CeeQ Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.

Job Responsibilities


• Handle customer queries via chats, calls and emails


• Track order status, delivery timelines, and customer feedback.


• Maintain CRM records and assist in reporting and data analysis.

Job Qualifications


• Bachelor's degree in a relevant field with 0-2 years of experience in backend customer service(Freshers are welcome)


• Good communication and interpersonal skills


• Proactive attitude and willingness to learn


• Ability to multitask and meet deadlines in a fast-paced environment



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