Customer Service Executive

2 days ago

Navi Mumbai, Maharashtra, India WORK ERA LTD Full time ₹ 1,92,000 - ₹ 2,64,000 per year

Job Title: Customer Service Executives

Company: Edujam LLP

Location: Rabale, Navi Mumbai and Thane West

Job Type: Full-time | On-site

Work Schedule: Monday to Saturday | 10:00 AM – 7:00 PM

Salary: ₹16,000 – ₹22,000 per month (Fixed) + Unlimited Incentives

About the Role

Edujam LLP is looking for enthusiastic and service-oriented individuals to join our team as Customer Service Executives. This is an exciting opportunity for freshers or early-career professionals who are passionate about education and student support.

In this role, you'll focus on resolving student queries and generating references through proactive follow-ups, contributing directly to student satisfaction and business growth.

Key Responsibilities:

  • Respond to student queries through phone, email.
  • Understand and resolve academic or technical issues efficiently and professionally
  • Generate student references through regular follow-ups and engagement
  • Maintain detailed and accurate records in CRM or internal systems
  • Coordinate with internal teams to ensure a smooth student support experience
  • Maintain a positive, helpful, and empathetic approach at all times

Requirements:

  • Graduate in any discipline (mandatory)
  • Strong communication skills in English and Hindi
  • Basic computer knowledge and comfort using support or tracking tools
  • Ability to multitask, prioritize, and manage time effectively
  • A learner's mindset with a positive, team-oriented attitude

What We Offer:

  • Fixed monthly salary: ₹16,000 – ₹22,000 (based on qualifications and interview)
  • Unlimited monthly incentives based on performance
  • Professional training and mentorship
  • Supportive and growth-focused work culture
  • Opportunity to build a long-term career in the EdTech industry

Location:

Rabale, Navi Mumbai (Work from Office Only)

How to Apply:

Send your updated resume to:

For queries, contact:

Step into the EdTech space and start your career with Edujam LLP as an Academic Support Executive. Help students succeed—while growing your own career.

Job Types: Full-time, Fresher

Pay: ₹16, ₹22,000.00 per month

Work Location: In person

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