Area Sales Manager- INS

2 weeks ago

Kolkata, West Bengal, India Dalmia Cement Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Responsibility Activities Planning & Executing activities to achieve the Sales Target

  • Budgeting and Control of Sales figures
  • Getting sales target overall and product wise from State Sales Manager & prepare action plan
  • NCR & NSR Maximization
  • New Customer Acquisition & Retention of Key customers
  • Develop & Manage a channel of institutional customer & ensuring best in class & after sales service
  • Market Visit- Gathering all information's about institutional customer to be visited & informing them about our Brand and Product.
  • Verification of Non Trade Customer Sites

Collection of outstanding payments

  • Responsible to engage customer to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
  • Keeps track of payment from customer.
  • Use different strategies ensuring recovery of outstanding amount

Servicing The Network

  • Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State Sales Manager & ensure its timely redressal
  • Provide market data w.r.t new projects, competitor prices, policies, systems which can benefit our business.
  • Closely coordinating with the CRM team for conducting relationship building activities in a timely manner.
  • Responsible to develop & manage the network of architects, engineers, consultants etc
  • Closely coordinate with Specification team
  • Resolving queries of institutional customers, customer complaints (product related) & apprising State Sales Manager /technical team ensuring prompt resolution with stipulated TAT.
  • Closely coordinate with Logistics team, C&F ensuring timely delivery of materials

Market Intelligence

  • Customer Profile Understanding in a wide spectrum ranging from small-end customer to big corporate consumers
  • Business Acumen (with regards to Sales Functions) & Macro-level Strategy Formulation
  • Competition Knowledge and benchmarking acumen
  • Analytical, problem-solving and decision-making skills
  • Consultative skills
  • Innovation and Creativity
  • Sales Intelligence, Planning and Forecasting
  • Measurement and Analytics
  • Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to Sales Manager
  • Responsible to keep track of all tenders on float in the assigned area & coordinate with the Sales Manager IS, technical services for strategic support where ever required.

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