Team Lead

1 week ago

Chandivali Mumbai Maharashtra, India Cozmo Travel World Full time ₹ 5,00,000 - ₹ 7,50,000 per year

Job Purpose: We are seeking a dynamic and results-driven Team Lead to manage our Outbound Sales team for the Air Arabia process. The ideal candidate will have strong leadership skills and proven experience in the airline or travel industry, driving sales performance and team success.

Key Tasks:

  • Lead, motivate, and manage the outbound sales team to achieve individual and collective sales targets.
  • Identify and generate new business opportunities within the airline and travel sector.
  • Develop and maintain strong relationships with travel agencies, corporate clients, and B2C customers.
  • Monitor daily team performance, ensure adherence to sales processes, and conduct regular performance reviews.
  • Promote and sell travel-related services such as airline tickets, holiday packages, and travel insurance.
  • Collaborate with internal teams (Marketing, Operations, and Customer Service) to ensure smooth execution of campaigns and client satisfaction.
  • Stay updated on Air Arabia products, airline policies, and industry regulations.
  • Provide training, coaching, and ongoing support to the sales team to improve performance and productivity.
  • Prepare and present regular sales reports, forecasts, and market insights to management.

Dimensions: Personal Qualities / Behavioral Competencies:

  • Strong leadership and team management skills.
  • Excellent communication, persuasion, and negotiation abilities.
  • Ability to analyze data and identify sales trends and opportunities.
  • Proficiency in CRM tools and reporting systems.
  • Knowledge of airline booking systems (GDS such as Amadeus, Sabre, or Galileo) is an added advantage.
  • Target-driven mindset with a passion for achieving results and driving growth.
  • Strong customer focus with the ability to manage multiple priorities effectively.

Education: Graduates Preferred

Experience: 5 to 7 years of experience in sales within BPO for airline, travel agency industry

Job Type: Full-time

Pay: ₹500, ₹750,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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